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Fairway Chevrolet Buick GMC
Las Vegas, NV
209 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 209 reviews
February 19, 2023
Took them 9 days to post pics of this car on the internet, and then the pics weren’t very good. Carlos was very nice, but they hadn’t sold out of state (baffling to me) so that took way to long. internet, and then the pics weren’t very good. Carlos was very nice, but they hadn’t sold out of state (baffling to me) so that took way to long. More
by Lance
Employees Worked With
Carlos
December 28, 2022
Very disappointed with the service. After doing research on the web, I found a vehicle advertise for a decent price. When I reach the dealership, I was notified that the vehicle had alr After doing research on the web, I found a vehicle advertise for a decent price. When I reach the dealership, I was notified that the vehicle had already been sold. The sales person showed me a similar vehicle with 3000 less miles but a price increase of $2500. Since we did not agree on a price that I thought was suitable for the vehicle, I stepped out and walked away. Two days later I received a text from the sales person, asking if I was still interested in purchasing a vehicle to which I responded yes and the conversation went dry after that text. A day or so afterwards I go online and find the same vehicle they were selling me for a higher price was now advertised at $1000 less than what the original vehicle I went to see was advertised for. I decided to give the dealership a second chance I reached out online was texting a representative, but they could not confirm that that vehicle was in stock after being online for about 30 minutes. The next day I went to the dealership to inquire about the vehicle went up to a sales person, and said that I was interested in that specific stock number, after research they were not able to locate the vehicle again and just said the vehicle was sold two days prior. Now the sales person was trying to put me into another vehicle, the same model once again at a higher sales price. Two different times a vehicle they show online ended up being “sold” More
by Reyeshlety
Employees Worked With
Namés did not stick
December 14, 2022
After i wouldnt agree to the deal the sales men isulted me. when i told him to lose my number because of his rudeness he said and i quote " Dont worry about it ill make sure to kill this deal" so i couldnt me. when i told him to lose my number because of his rudeness he said and i quote " Dont worry about it ill make sure to kill this deal" so i couldnt even work with a differnt sales person. I have been buying cars for years in this valley and never have i had such a hostile sales person as i had at Fairway Chevrolet. I hope the managment team reviews the employees text messages because in all in writing. i would give 0 stars if it would allow me. More
by 14ford250
Employees Worked With
Dont Know
September 11, 2022
Emailed about a used truck and the salesperson did pics and videos within 5 minutes of talking to them-unbelievable! From Michigan so don’t know if I’ll but here, but definitely a fast response and friendl and videos within 5 minutes of talking to them-unbelievable! From Michigan so don’t know if I’ll but here, but definitely a fast response and friendly service! More
by Jives24
Employees Worked With
Ivan
August 13, 2022
Looking to change this 1 to a 5 star hopefully after Monday when my next appointment is. It's a 1 now because I still haven't heard back from the Service Manager Martin after leaving both email and voic Monday when my next appointment is. It's a 1 now because I still haven't heard back from the Service Manager Martin after leaving both email and voice-mails. Not shocked. Virginia is always helpful but she is constantly doing damage control. This dealership is operated without a General Manager so that may be part of the issue. More
by Quickss396
Employees Worked With
Virginia , Chris Leslie
July 02, 2022
Bring the car here at service department for them to check the excessive rear end play of my Dad’s 2022 GMC Canyon. Service advisor Cera Oakley get the car and she said they will let me know the issue a check the excessive rear end play of my Dad’s 2022 GMC Canyon. Service advisor Cera Oakley get the car and she said they will let me know the issue after 2 days what they can find on the truck. We took an uber home because they dont even have a shuttle cars available here. 15 after we drop of the truck to them they already calling my Dad and said there is nothing wrong with it. They dont even test drive the car due to time limit. So after 2 day they called us and asking us to pick up the truck. There are no repair done with the truck because they said they cannot duplicate the noise and the excessive movement of the wheel is normal. Wow! BeCareful bringing the car here people. Lazy and unprofessional from the manager Martin Gonzalez to the people under him🤬😡 More
by Donpenilla
Employees Worked With
Martin Gonzales
June 30, 2022
On 6-8-22 my check engine light came on 2012 chevy surburban,. I went to auto zone and was giving code P0307. I took it to the Sahara dealership like I always do and spoke to Allen and advised him tha surburban,. I went to auto zone and was giving code P0307. I took it to the Sahara dealership like I always do and spoke to Allen and advised him that I need my spark plugs replaced and oil change. He quoted me 200-300 dollars. Later on I call and check on my car and im on hold while he is texting me that he was on the phone with warranty company. Im confused because I didnt have a warranty. In the past I did when they did some expensive repairs 2 years ago. He called me back and advised me that my total would be 1400 because I needed a engine clean and something else. I told him no please do the repairs that I requested. Allen advised me that not getting those extra repairs would not fix the problems. When I arrived back to the dealership my car was complete and I got in my car and the check engine light was still on. I went back inside to talk to allen and he took my truck to the back. He walked over to me and told me it was a faulty spark plug. I dont understand why the mechanic didnt check the engine light to make sure it was off. Then how just for oil change and spark plug replacement cost ,e $525.41. Im starting to believe that the mechanic and your service people are clearly working together to cheat people out of money. I was very upset at the service I received on this day, And Allen even trashed the paper I gave him from auto zone instead of asking if I needed it back. Poor service and robbery More
by ZORI
Employees Worked With
Allen and the mechanics
February 28, 2022
I negotiated a deal in writing on a new vehicle that was in transit. Estimated to arrive December 24 th. The truck took longer to arrive, over 2 months, but the general manager honored the original trad in transit. Estimated to arrive December 24 th. The truck took longer to arrive, over 2 months, but the general manager honored the original trade in value offer. I was treated fairly. More
by Don
Employees Worked With
Sales manager
February 27, 2022
Mark the fleet guy worst customer service ever and lies, Scott the guy behind him all bad guy claims to be a manager but when it’s time to manage and show customers service he is far form it, stay away form Scott the guy behind him all bad guy claims to be a manager but when it’s time to manage and show customers service he is far form it, stay away form there service department these two guys seem to think they know it all, and if you disagree with what they say all they have no problem to treat you like you don’t matter. More
by Ryan
Employees Worked With
Mark and Scott
