Fairway Chevrolet Buick GMC

I have a Chevy dealer 5 miles from my home, but I drive all the way across town when my Equinox needs service because I know that I will receive the best possible service from Lisa.She takes the time to ge all the way across town when my Equinox needs service because I know that I will receive the best possible service from Lisa.She takes the time to get to know her customers and understands that they have things going on in their lives that are important. For instance, a few weeks ago, I was preparing for a long planned trip to San Diego and on the day I was to leave a warning light came on in my vehicle telling me that my driver side air bag was not working. I called Lisa, told her what happened and explained that I had to leave town by 5 p.m. She had me bring my vehicle to the shop and expedited the service to get everything back in working order. When the service was completed, she gave me my keys and sent me on my way (knowing I was in a crush for time). She explained to me that she would send my paperwork to me via mail as it was going to take a little while to complete. This is just one WOW experience I have received from her. It would be wonderful if the world were full of people like Lisa who knows how to deliver this kind of customer service. She is definately an asset to your company and keeps customer like me coming back!!! More