Fairway Chevrolet Buick GMC
Las Vegas, NV
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It was outstanding !:) The whole was experience was comfortable, easy going and Carlos made us feel like we were making the correct choice. He was never pushy like other sal The whole was experience was comfortable, easy going and Carlos made us feel like we were making the correct choice. He was never pushy like other sales men are. More
Amazing Sales Rep Thank you so much for your patience Moises & Lance I know we were not easy buyers. Both of theses gentlemen were extremely friendly & helpful! I was a Thank you so much for your patience Moises & Lance I know we were not easy buyers. Both of theses gentlemen were extremely friendly & helpful! I was amazed on how Moises checked in with me the next day to see how things were going & was there to help of us the next day since we were in a rush the first day. I called Moises a week ago to ask about the free car wash and he let me know he wasn't at work, but stayed on the phone while I figured it out. I honestly was like WOW that's what you call customer service! He could of easily ignored my call or tell me to ask someone there. I don't really do surveys unless it was a horrible experience, but this time I said Moises helped me out, answered all my random questions, and did it with a smile. He made me feel like a friend was selling me the vehicle & I have realized that's how you treat customers & get them into a new vehicle!!! Thank you so much! You guys have a great sales man! Thanks you Lance for working on the price I think you might have grew some grey hairs, but you truly worked with us!!! Haha! More
Damian Allen provides fabulous before, during & after care Damian Allen provided me with honest information with genuine care when I bought my car from him earlier this year. If he didn’t know the answers to Damian Allen provided me with honest information with genuine care when I bought my car from him earlier this year. If he didn’t know the answers to any of my questions he sourced it for me. He also has provided fabulous after care service when my battery died suddenly and I was stranded. He really is sensational at what he does and an amazing ambassador for Chevy :). I would definitely seek him out if you want to feel great not only about your purchase but after care also-Thanks Damian! More
Above & beyond service with Damian, Haley & Jorge My battery died suddenly and I called Damian Allen who sold me the car and he not only remembered me but was able to give me phone numbers of who to c My battery died suddenly and I called Damian Allen who sold me the car and he not only remembered me but was able to give me phone numbers of who to contact and then followed up later after his shift to give me directions and information where to purchase an emergency battery! He really went above and beyond to assist and care as it had been 5 months since I bought my certified preowned Chevy. After following his advice I felt safe & was able to drive my car again and booked in a service visit. This is where I met Haley Hawkins service advisor who was very informative and took the time to explain items under the hood, listen to my vehicle concerns and gave me an estimated time for completion for each item. She checked in with me a couple of times while I was waiting with updates - fabulous care and I felt completely confident she had my car under control - after the service the car runs even better than when I got it!! I also want to mention Jorge Montero (who I originally started my initial car shopping with 5 months ago before his bilingual skills were in demand by another customer) who had previously taken the time & care to help me when I returned shortly after purchase to ask some more car related questions. He also is so friendly he again took the time to speak with me & see if I needed anything while waiting for my car to be serviced. These 3 genuine & caring employees are what will bring me back again and again to fairway Chevy for all my needs - thank you!!! More
Very helpful! Uli assisted me to get the best deal possible since I was a first time buyer. He was very patient and super knowledgeable. He was able to get what I w Uli assisted me to get the best deal possible since I was a first time buyer. He was very patient and super knowledgeable. He was able to get what I was looking for quick and easy thanks to Uli. More
New Car High quality experience start to finish! Micah was professional, real, and honest. I would highly recommend Fairway Chevy to friends and family lookin High quality experience start to finish! Micah was professional, real, and honest. I would highly recommend Fairway Chevy to friends and family looking to purchase a new car. More
Best birthday gift The experience was great. Got to see all possible options. Yordan was able to get me into a truck that covered all of the things I was looking for. Al The experience was great. Got to see all possible options. Yordan was able to get me into a truck that covered all of the things I was looking for. Also gave great financial tips. More
Exceptional Customer Service I would like to express how beyond satisfied I am with the staff at Fairway! Moises Gutierrez met me as soon as I got out of my car. He talked with me I would like to express how beyond satisfied I am with the staff at Fairway! Moises Gutierrez met me as soon as I got out of my car. He talked with me like a friend and at no time during our time together did I feel pressured into purchasing. After taking the vehicle for a test drive we went in to discuss purchasing and at first I was a bit reluctant. This is where their customer service blew me away- they said I could borrow the car for 24 hours to see if I liked it! Needless to say, by the time I made it home I had already made my decision. I went back that night to finish the paperwork. Lance Bierke finished with extra amenities and got me on my way in my brand new 2019 Buick Encore. Moises and Lance both did follow up calls to ask how everything was, which I appreciated. I strongly recommend Fairway to anyone looking to purchase a vehicle. More
Excellent customer seevice My sales rep Chris greeted me and gave me several vehicles that I could choose from he went over the numbers and placed me i the vehicle that was conv My sales rep Chris greeted me and gave me several vehicles that I could choose from he went over the numbers and placed me i the vehicle that was convenient and affordable More
Dealer Experience Yordan was super helpful and very nice. He listened to my wants and needs and exceeded my expectations. He also helped my parents when they were looki Yordan was super helpful and very nice. He listened to my wants and needs and exceeded my expectations. He also helped my parents when they were looking for a new vehicle. We all were satisfied and happy with the whole process. I would recommend seeing Yordan if you go to Fairway Chevorlet. More