Fairview Ford Sales
San Bernardino, CA
Filter Reviews by Keyword
By Type
Showing 107 reviews
Beware of the service department! I had an appointment to fix an exhaust leak on my motorhome (under warranty). I was very clear on the phone about the size (30ft) before making the appointment. I was told t fix an exhaust leak on my motorhome (under warranty). I was very clear on the phone about the size (30ft) before making the appointment. I was told they could handle it with no problem. I show up and drop it off. I get a call about 15 minutes later saying it’s too big and they need me to pick it up. I not only wasted my entire morning dropping and picking it up but i am no closer to getting it fixed. If they can’t figure out the size vehicle they can handle, I’d worry about what else they can’t handle. I recommend looking somewhere else. More
Lying Sales Reps Non Responsive Management. The sales rep lie here. Claim to have made repairs to car to meet sales agreement.. Dealership lied. I have obtained proof in writing. Upper managem The sales rep lie here. Claim to have made repairs to car to meet sales agreement.. Dealership lied. I have obtained proof in writing. Upper management has ignored me for over a month. Everyone I have came in contact with has been caught in a lie. Save your self the time and dont go here. Next step filing court case More
Fast Easy Process It was very nice working with Ricky and his team. The process was easy, the team was friendly, we felt like we were "in charge" of the interaction. It was very nice working with Ricky and his team. The process was easy, the team was friendly, we felt like we were "in charge" of the interaction. More
Purchased new E-450 I use Fairview Ford for all my Pickup and delivery truck needs. Always receive excellent service from the Fleet department. The parts department is to I use Fairview Ford for all my Pickup and delivery truck needs. Always receive excellent service from the Fleet department. The parts department is top notch as well. More
Amazing experience This is the third car I have bought from fairview ford. Every time I have dealt with Shannon Hicks and he has always made me feel like I was cared for This is the third car I have bought from fairview ford. Every time I have dealt with Shannon Hicks and he has always made me feel like I was cared for and given the best customer service possible. I appreciate everything he does for me and always goes the extra mile. I recommend him to everyone I know. Julian also went out of his way to make my experience a great one. Thank you More
Excellent Sales Team We love the 2018 Mustang we purchased last week on black Friday. We paid exactly what the newspaper ad promised. Jorge provide an excellent sales ex We love the 2018 Mustang we purchased last week on black Friday. We paid exactly what the newspaper ad promised. Jorge provide an excellent sales experience. More
Best Salesman Ever! I have now bought 7 cars from Robert Saavedra between us, our parents, and our friends. He is amazing and isn't your "typical" salesman. He doesn't o I have now bought 7 cars from Robert Saavedra between us, our parents, and our friends. He is amazing and isn't your "typical" salesman. He doesn't offer me things I don't want and he goes out of his way to make sure our experience is A+. I recommend him to everyone! More
Quick and friendly I've bought all my trucks from Fairview and have always been pleased. I intend to go back in the future. I highly recommend them. I've bought all my trucks from Fairview and have always been pleased. I intend to go back in the future. I highly recommend them. More
Best Car Buying Experience Ever I live in Northern California; the entire sale process was via telephone conversations and emails. Every employee (Brian Ly, Julio Bravo, Minh Nguyen, I live in Northern California; the entire sale process was via telephone conversations and emails. Every employee (Brian Ly, Julio Bravo, Minh Nguyen, and Driver Mike) were more than happy to help me get the exact car I want. They answered every question and kept me informed throughout each phase of the sale. The level of transparency was simply amazing. I never had such a stress-free care buying experience. They delivered my new vehicle 400 miles up the state to my destination and took my trade-in vehicle back with them! I did not spend one minute in the dealership. For a full-time working mom, that just blew my mind. It has been just over a month since I bought my new vehicle from them, my family and I love the vehicle even more so now. If we lived closer, we would only take our vehicles to them to service. More
Amazing Experience Compared to all Southern California dealers this one by far blows everyone out of the water! I appreciate all of the staff, the prices were amazing! W Compared to all Southern California dealers this one by far blows everyone out of the water! I appreciate all of the staff, the prices were amazing! Would definitely recommend to everyone shopping! More