
Fairview Ford Sales
San Bernardino, CA

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Just finished purchasing a ‘24 Bronco and I had the most pleasant experience purchasing a car I’ve ever had; and as a person in their mid-forties, I’ve been to a few dealerships in my time. When initial pleasant experience purchasing a car I’ve ever had; and as a person in their mid-forties, I’ve been to a few dealerships in my time. When initially reaching out to Fairview I was put in touch with Joe Perez who was more than happy to listen to my situation, specifics of the Bronco I wanted and ultimately where I needed to be price-wise…. All of this while accommodating my busy schedule and working with me remotely to get to where we needed to be. Once we got the details dialed in, we turned our attention to locating the specific vehicle I wanted; which to my surprise was incredibly difficult to find. Discouraged a little, Joe assured me that he would do everything he could to find exactly what I was looking for….. And within a day, he did. The visit to the lot was nothing short of awesome. Everyone I interacted with was great, talkative and really made me feel at ease. But of all of the additional accolades I could continue to add here, the one that really stood out was their efficiency. I was there for an hour and half…. And that’s with a test drive. Which if you’ve been to a dealership, you know is an incredibly short time in comparison. I would absolutely recommend these folks if you’re interested in a new Ford. Their willingness to accommodate my busy schedule and efficiently get things done remotely speaks volumes to the extent they are willing to go to help you. Give ‘em a shot. And ask for Joe Perez and Jesus Monroy when you go. More
Do not ever go to Fairview Ford In San Bernardino! !!!! The hottest garbage all in one place. So, I was having trouble with my car and the transmission. I brought my car in for a transmission issue an !!!! The hottest garbage all in one place. So, I was having trouble with my car and the transmission. I brought my car in for a transmission issue and a battery issue and a horrible car issue. I told them at the dealership that I'm having transmission trouble meaning my car goes into neutral when I'm trying to accelerate. I went to my mechanic who diagnosed the problem and I told stupid Francisco at the dealership what the problem was with the transmission. I was told it was just the battery and that everything should be fine and to go back if there's another issue. Well guess what you dumb stupid ignorant service people? I'm still having the same issue with my car!! So, now I'm still having the same transmission issue after I paid for rental car for 5 days. This is one of the worst dealerships on the planet and do not go here because I guarantee if you bring your car in broken after they fix it it will still be broken because they don't know what they're doing. I will be calling the Ford corporate office and letting them know that my car is still unsafe to drive after they supposedly fix it. I am so angry and enraged because this is xxxxxxxx!! Apparently, you cannot test the transmission so they didn't check the transmission and my car is still going into neutral when I accelerate. They chose the wrong person to mess with and I promise I will get my way when the people who checked on my car and the person who told me it was okay are fired. It makes me really angry because these are the people who are supposed to know what they're doing and they have no idea. It just is horrible and awful and disgusting and Despicable the people at this dealership. I told them to check the transmission because it wasn't working. Then the dumb guy Sergio told me that they do not listen to the advice of other mechanics so they did not check my transmission. Dumb idiotic Sergio and Francisco you are hot garbage and I hope you get fired. This is the worst Ford dealership and the worst people and the dumbest people because their IQs are definitely lower than their age. More
The service department is trash. You can make an appointment and go the day of the appointment. Then you find out they don’t have availability until two months from now. Why would th You can make an appointment and go the day of the appointment. Then you find out they don’t have availability until two months from now. Why would the website even give you a choice if theirs no availability. Complete waste of time! More
These are the type of dealerships I like to work with over the years I have purchased cars from dealerships and most are shady and rude after they are finished being pushy to make a sale not here, 0 pres over the years I have purchased cars from dealerships and most are shady and rude after they are finished being pushy to make a sale not here, 0 pressure to buy from them we talked about the deal straight up they worked on it to tell me if they can make it work or not and that was that. end result they were in a good mood and I bought a Bronco from them. More
Outstanding service at Fairview Ford. After wasting 4 hours at Sunrise Ford trying not to get ripped off, we went to Fairview Ford. Short and sweet, no haggling or back and forth and we left with an amaz hours at Sunrise Ford trying not to get ripped off, we went to Fairview Ford. Short and sweet, no haggling or back and forth and we left with an amazing deal on a new Explorer. Go see Gary Abajian at Fairview Ford. The entire crew there was fair and honest. More
Huge thank you to service manager Mike M. & services tech Emilio who went above and beyond to corrected my vehicle issues. There was a minor hiccup and miscommunication but Mike handled it right away and was Emilio who went above and beyond to corrected my vehicle issues. There was a minor hiccup and miscommunication but Mike handled it right away and was very professional which I appreciate. Emilio followed through with the service needed until the end, I was grateful for that and the communication we established. More
Buyer beware! Once they have your money they ignore your calls and emails. Worst experience ever with a dealer. Post low prices on their website and when you call they say “oh, that was a mistake”. Should h calls and emails. Worst experience ever with a dealer. Post low prices on their website and when you call they say “oh, that was a mistake”. Should have run when I had the chance but decided to give them a chance......big mistake. If you are buying from out of state please note they have NO CLUE about titles and requirements. More
Inquired about a F150 on Edmunds and received the barrage of dealer notification, especially from this place. Got an "E price guarantee" via email with fine print suggesting you will not quality for all of t of dealer notification, especially from this place. Got an "E price guarantee" via email with fine print suggesting you will not quality for all of the incentives included. Asked to understand how to qualify, and no answers. Spoke to 3 salesmen, one sales manager, and nobody else who can answer this questions. They refuse to answer it. Left a message for a different sales manager to call me back, and again, no contact. This place is a joke, sales ideas that only infuriate people serious about buying a vehicle because they are wasting people's time. Marco Garcia was the initial contact, stay away from emails by him. He has dropped the ball far too many times. Wouldn't buy a vehicle from this place. More
Received a guaranteed price quote on a new ranger4x4 xlt via email. But after driving in and 2+ hours of frustration they could not come close. very poor business ethics. I feel sorry for employees that m via email. But after driving in and 2+ hours of frustration they could not come close. very poor business ethics. I feel sorry for employees that must work with others that are so greedy. More