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Fairly Reliable Bob's

Boise, ID

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24 Reviews

2304 W. Main St.

Boise, ID

83702

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Showing 24 reviews

April 16, 2010

THE MOST DISHONEST CAR DEALERSHIP IN BOISE. Here are THE MOST DISHONEST CAR DEALERSHIP IN BOISE. Here are the facts: Red Flag #1: They do not have prices on their vehicles. They will NOT tell you the More

by mikecraig11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Russel, Lee Schel, Johnny Russell
Jun 21, 2011 -

Fairly Reliable Bob's responded

Fairly Reliable Bob’s does not advertise price on line or visibly on our vehicles. We believe price is an important part of the decision making process but not the most important factor. It is our goal to have quality vehicles that are a great value, not the cheapest price in town. However, our prices are no secret. Our sales staff will happily share all pricing @ anytime during the sales process. We price our vehicles competitively. We take into consideration Kelly Blue Book, NADA Guide, as well as current market conditions. Book values are great guides, but they are just that, guides. No book can keep up with the quickly changing market conditions and the endless variables between each used car in the market. As a result, there are occasions when our prices will be below book value and occasions where they will be above. We do not sell vehicles that are unsafe. Every effort is made to make sure our vehicles meet high standards of safety and reliability. In this case the seat was not unsafe. However, one seat bolt was loose and the problem was rectified right away. The issue of safety in this issue was operator error installing a child seat. The Better Business Bureau reviewed this account and found no fault in how Fairly Reliable Bob’s conducted business, or in our efforts to come to a resolve with this customer. We are very proud of our staff and their efforts. We will continue to employ honest, loyal, hard working individuals. As of June 2011 our employees have an average time of employment of 10.4 years!

October 09, 2008

Initially, the sales staff was pleasant and helpful. As I asked more questions, however, they became increasingly short and unfriendly. The Subaru Outback I drove had an obvious problem (the defroster ble More

by Rotifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2
Jun 21, 2011 -

Fairly Reliable Bob's responded

Fairly Reliable Bob’s works hard to employ honest, enthusiastic and service oriented sales staff. When an employee is found to fall outside these criteria they are terminated. The salesperson involved in this instance is no longer with Fairly Reliable Bob’s. We would like to apologize for the lack of professionalism that you experienced. We would only ask that you would in the future visit us again to see why we have been in business since 1975. Come and see why nearly 70% of our business comes from repeat customers and their referrals.

April 26, 2008

Corvettes from.....Fairly Reliable Who???????? Corvettes from.....Fairly Reliable Who???????? Several months ago, I spent $46,000 on a 05 convertible Vette from the dealer known as "Fairly Rel More

by car2oon
Recommend Dealer
Yes
Employees Worked With
rex
August 22, 2005

I went here expressly looking for a sports car, good place to start since they sell the most Corvettes in Idaho. I told them I wanted something light, fun, and rwd. Mike tried to sell me a Prelude which More

by Tyraid2K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Butch, Butch Petersen
3