Fairly Reliable Bob's
Boise, ID
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Mark Surles is a true professional. Very courteous and down to earth. Showed me a truck I thought might work. Has kept in touch since. Great experience. Very courteous and down to earth. Showed me a truck I thought might work. Has kept in touch since. Great experience. More
Great service from start to finish. I would recommend Tim Heffner and his crew to my family and friends. I had to travel to purchase my Corvette. I did my purchase over phone calls, texts and emails. Tim des Heffner and his crew to my family and friends. I had to travel to purchase my Corvette. I did my purchase over phone calls, texts and emails. Tim described the car to me and sent pictures. When I got there I didn't even have to drive the car before I signed the papers. Because looking at the car I can see the car was better than what Tim described. He did not mislead me or tell things that were not true to get the sale. Thank you Tim and Rich Petersen for everything. More
Very Impressed! When’s the last time you’ve had a great experience getting a used car? We sure did! What a pleasant surprise! Simply outstanding! Friendly, accommodat When’s the last time you’ve had a great experience getting a used car? We sure did! What a pleasant surprise! Simply outstanding! Friendly, accommodating, and fair! And our salesman Mark was the best; worked hard to get us a fantastic deal! Couldn’t ask for a better representative at a business. Genuine, energetic and sincere; very knowledgeable. We can’t say enough about our new vehicle and the experienced & friendly people at Fairly Reliable Bob’s; no wonder they’ve been in business for so many years; that doesn’t happen by accident- that happens by running your business fairly; by being “reliable”. It was our good choice and our good luck! We’ll go there again for a vehicle and recommend it to all our friends! More
Outstanding Even though I didn't get my vette at fairly's the salesman I dealt with.. kolby, is the guy you need to talk to.. he's knowledgeable, and went out of Even though I didn't get my vette at fairly's the salesman I dealt with.. kolby, is the guy you need to talk to.. he's knowledgeable, and went out of his way to try and make it happen. If you're looking for a vette, or any other vehicle on their lot... talk to kolby.. even though he may be young... he's the man.. More
Best Car Buying Experience I bought my first car from Fairly's 5 years ago. It was everything I wanted and was my first "Adult" purchase when graduating from college. They made I bought my first car from Fairly's 5 years ago. It was everything I wanted and was my first "Adult" purchase when graduating from college. They made the whole car buying experience go very smoothly and made me feel comfortable with a new experience. Since I had such a great experience buying my 1st car, when it was time to trade it in, I knew there was no question where I would go. They didn't have the car I wanted but within 24 hours Kolby was able to find exactly what I wanted in another state. Since it would be a week or so for it to be shipped here, we completed all of the paperwork beforehand. After Butch test drove my car that I was trading in, he decided it wouldn't be safe for me to keep driving it in the snow and ice so they but me in an AWD car until mine arrived. Everyone at Fairly's goes above and beyond what any other place does and make you feel like you belong. Whenever they put you in a car it is always nice and toasty in the winter. They make you feel like your business matters. I will never buy a car anywhere else. They should really change their name to Extremely Reliable Bob's because all of their cars are top-notch! Thank You Kolby, Butch, Richard and all of the others that made my dream come true! More
Zoom Zoom......Mazda Miata Robin was excellent to work with. This was probably the smoothest transaction we have ever had. Fairly Reliable Bob's is the first place we will go th Robin was excellent to work with. This was probably the smoothest transaction we have ever had. Fairly Reliable Bob's is the first place we will go the next time we are car shopping. More
1st time buyer in love with my new SUV I had never purchased a car before so I was clueless about the process of financing and where to even begin. A friend referred Johnny as one of Boise' I had never purchased a car before so I was clueless about the process of financing and where to even begin. A friend referred Johnny as one of Boise's best (agreed). He was generous with his time explaining each step of the process and sticking with me as I wanted to explore all options. He listened to every one of my concerns and confidently, knowledgeably answered my questions. I ended up looking all over the valley and returned to Fairly Reliable Bob's falling for the car I test drove the first day and the team who invested their time making this experience fun, reassuring, well researched and friendly. I know the car I purchased is a great investment and will serve me well for years to come. Someday when it's time to shop for another car, FRB's absolutely will have my business. More
GREAT Car Buying Experience! After scouring the internet for the right SUV, my husband and I made the 2 hour drive to Fairly Reliable Bob's to check out a 2010 Subaru Tribeca. We After scouring the internet for the right SUV, my husband and I made the 2 hour drive to Fairly Reliable Bob's to check out a 2010 Subaru Tribeca. We loved the vehicle as soon as we saw it. ALL the staff was VERY friendly, very helpful, and did their best to make the process as quick and as smooth as possible. When it comes to purchasing a vehicle, I have to say it was a very positive experience from start to finish. If you're looking for a great "small" dealership, check out the very nice inventory Bob's has. Their customer service will definitely win you over! More
I spent a considerable amount of time trying to find the exact vehicle I had researched. I called a few different dealerships here in the area and was met with either "We don't have it" or "I will check an exact vehicle I had researched. I called a few different dealerships here in the area and was met with either "We don't have it" or "I will check and get back to you." Never to receive a call back. I made a call to Fairly Reliable Bob's and spoke with Molly who was very polite and courteous as she let me know the sales team was engaged with multiple clients. She mentioned I should come by the lot and I would be well taken care of. I met Mark Surles and we began the process of a fantastic car buying experience. Mark, Johnny, and Randy made the whole process comfortable. Johnny was able to beat the approval rate provided by my credit union by 2 percentage points. Randy made the document and signing process light and very accomodating. I appreciated the experience so much that I brought my parents from Oregon to Fairly Reliable Bob's a week later and experienced the same process and level of professionalism when they purchased their vehicle from Mark that night. I understand why they have been in business since 1975 and will be recommending Mark and the team to anyone who mentions they are looking for a remarkable car buying experience. Great job Mark and team! More
We recently traded for a newer vehicle at Fairly Reliable Bob's. James Woods was the salesman that handled our transaction. He was very knowledgeable and helpful without being pushy. The sale price of their Bob's. James Woods was the salesman that handled our transaction. He was very knowledgeable and helpful without being pushy. The sale price of their vehicle and the trade-in offered on our old car were both in line with Kelley Blue Book numbers. It was refreshing to be able to complete the deal with a minimum of shuffling between several offices. James and his supervisor "Rex" handled all aspects of the deal including financing in a very professional and friendly manner. We had recently walked away from deals at two large dealerships because the above facts weren't part of those deals. We will definitely consider purchasing another vehicle from Fairly Reliable Bob's and would recommend them to anyone. More