Fairfield Volkswagen
Fairfield, OH
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First visit Worked with Josh who kept me updated on service. Needed to get rear brakes. Price was ok and work got done in under an hour. Great first impressions Worked with Josh who kept me updated on service. Needed to get rear brakes. Price was ok and work got done in under an hour. Great first impressions More
TDI 40k Service Guy was great and informed me of everything that they were going to do on the car for the 40k and made sure that I got all the discounts that I could Guy was great and informed me of everything that they were going to do on the car for the 40k and made sure that I got all the discounts that I could get. The car was ready when he said it would be and the loaner car was a fine ride. The car was ready all except for resetting the MFI which they took care of, and they even had it washed. Thanks Fairfield VW and especially Guy for his professionalism. More
I continue to be impressed! I continue to be impressed by the service department of Fairfield VW. The staff is friendly, knowledgeable and helpful. Guy Marino has gone out of his I continue to be impressed by the service department of Fairfield VW. The staff is friendly, knowledgeable and helpful. Guy Marino has gone out of his way to make my service experience pleasant and convenient. I have nothing but praise for all of the the staff I have dealt with. I have purchased or leased 4 vehicles from this dealership and will be a customer in the future. More
Fair to Average I really have nothing to say, except when I got home I noticed the tire monitoring system light on, when I called the dealer back they acted as if it I really have nothing to say, except when I got home I noticed the tire monitoring system light on, when I called the dealer back they acted as if it was now my concern. More
great job Great service great customer service all around. They were very helpful in many ways to find the car that fit my needs. Came from North Carolina to pu Great service great customer service all around. They were very helpful in many ways to find the car that fit my needs. Came from North Carolina to purchase from a great seller! More
Oil change with 2 software updates. The service was compleyed in a timely manner and the price for the service was under the estimate given. The work was completed by when Guy said it wo The service was compleyed in a timely manner and the price for the service was under the estimate given. The work was completed by when Guy said it would be complete. Thanks for a great service visit. More
lease of jetta Greg stayed on the ball. He was honest and helpful. contacted me to schedule a test drive and the vehicle was ready both times to drive. Greg stayed on the ball. He was honest and helpful. contacted me to schedule a test drive and the vehicle was ready both times to drive. More
Awesome staff ! Totally thrilled with my new turbo beetle and had an excellent experience working with Landon! Merry Christmas! I plan on bringing my car here for a Totally thrilled with my new turbo beetle and had an excellent experience working with Landon! Merry Christmas! I plan on bringing my car here for all service visits. More
Oil Change Personnel were very friendly, prompt. The service was completed ahead of schedule and was returned clean. The safety inspection was explained and fut Personnel were very friendly, prompt. The service was completed ahead of schedule and was returned clean. The safety inspection was explained and future service requirements were discussed. The facilities were very well maintained and spacious. More
2nd time purchase This is my second time purchase from Jake Hillard. I purchased GTI last year and just started to lease Tiguan this month. Very professional and cu This is my second time purchase from Jake Hillard. I purchased GTI last year and just started to lease Tiguan this month. Very professional and customer oriented service all through the process. More