Fairfield Volkswagen

Love Volkswagen We are so pleased and happy with our new used Volkswagen! Everything about our purchasing experience from calling to inquire about the car, test drivi We are so pleased and happy with our new used Volkswagen! Everything about our purchasing experience from calling to inquire about the car, test driving, price negotiations, paperwork, and finally receiving it and going over all of the car's options, was an excellent experience. Our salesperson was very knowledgeable and listened to and conveyed our needs and goals to the dealership manager. The finance specialist was very creative in helping us secure our loan. We will definitely recommend Fairfield Volkswagen to friends and family! More

Timely, professional, helpful, and fair price! I'm not sure of which guy below.... Guy, I think, pics below aren't that good...but they only did what was needed, and were finished quicker than th I'm not sure of which guy below.... Guy, I think, pics below aren't that good...but they only did what was needed, and were finished quicker than the estimated time, and helped me with some previous paperwork I had lost. More

great service dept I love going to this dealership and working with the service Dept...especially Chad. He is always very honest and tells me what I need to fix, and no I love going to this dealership and working with the service Dept...especially Chad. He is always very honest and tells me what I need to fix, and not extra things that I don't. Plus, they always try to give me a loaner, which in my opinion, is VERY important. More

Excellent Customer Service I had to schedule an appoint for a recall for my daughter's Eos. The service personnel were very courteous and arranged a time convenient for my daug I had to schedule an appoint for a recall for my daughter's Eos. The service personnel were very courteous and arranged a time convenient for my daughter to be in and out in under an hour. It was very much appreciated. More

Good Service I took my daughter's car to FF VW because it was acting up. They were fast and accurate in their diagnosis and repair of the vehicle. I took my daughter's car to FF VW because it was acting up. They were fast and accurate in their diagnosis and repair of the vehicle. More

Periodic Maintenance I've worked with this team over the past five years or so, and they have done a great job each time. Guy, Chad, and Stacy have been their for the ent I've worked with this team over the past five years or so, and they have done a great job each time. Guy, Chad, and Stacy have been their for the entire time. I've had no major issues and they work with me each time I visit. More

Awesome car dealer!!!!!! Best place I have ever bought a car. Max Edde was the best salesman. He treated us like family, was honest,and upfront about everything. This dealersh Best place I have ever bought a car. Max Edde was the best salesman. He treated us like family, was honest,and upfront about everything. This dealership treats everybody great. Fairfield Voltswagon impressed and treated us so well I brought my sister in the next day and she also bought a car. Had the same great treatment I got. Highly recommend this dealer and Max Edde. Very honest with quality vehicles. More

Sensor issues w Golf TDI 2015 My dealings with Chad in service were excellent. He listens and tackles the issues right away. He throughly explained the possible scenarios that we My dealings with Chad in service were excellent. He listens and tackles the issues right away. He throughly explained the possible scenarios that were causing the issues, and how they would be dealt with. Loaner set up and minimal time w either drop off, or pick up. I appreciate this level of customer service. Know we will have to return w recall issues in time, but service dept is very helpful and reliable. More

Engine Light, sensor troubleshooting It took two trips to get this dialed in and solved. VW team did a good job with the details and cost expectations. The loaner car process was simple It took two trips to get this dialed in and solved. VW team did a good job with the details and cost expectations. The loaner car process was simple. More

Great You couldn't get any better service anywhere.The people at Fairfield are Great. I have dealt with them for over 20 years.Would not buy a car from any You couldn't get any better service anywhere.The people at Fairfield are Great. I have dealt with them for over 20 years.Would not buy a car from any one else. More