Fairfield Volkswagen

Excellent Customer Service My 2007 VW Beetle Convertible top needed repair. My Service rep Guy did a great job helping me. I have returned to Fairfield VW since purchasing m My 2007 VW Beetle Convertible top needed repair. My Service rep Guy did a great job helping me. I have returned to Fairfield VW since purchasing my first Beetle in 2000 and the customer service has always been great. Thank you for all you do for your customers and a special thanks to Guy! More

Great to work with! Ryan was great to work with. He was not pushy and gave me plenty of time by myself to review the car. He made buying a car as painless as it can be. Ryan was great to work with. He was not pushy and gave me plenty of time by myself to review the car. He made buying a car as painless as it can be. Thanks Ryan. More

Quick repair I stopped in to have a part replaced on the passenger front door. I expected a 1-hour wait, but it took about five minutes. Very pleased! I stopped in to have a part replaced on the passenger front door. I expected a 1-hour wait, but it took about five minutes. Very pleased! More

Positive experience I went in looking at a used car of another make but Ryan very nicely let me know of some alternatives I might want to consider based on what I was loo I went in looking at a used car of another make but Ryan very nicely let me know of some alternatives I might want to consider based on what I was looking for. He ended up saving me money and getting me what I wanted and I never felt pressured. More

Great Customer Service Ryan Shoemaker was great to work with. I have already sent some friends in to see him. I can't see a reason to deal with any other dealership or sales Ryan Shoemaker was great to work with. I have already sent some friends in to see him. I can't see a reason to deal with any other dealership or salesperson. More

Great 40 mile service! I have always had a positive experience at Fairfield VW. The team is transparent in the quotes, kept me updated and even got me out an hour early! I have always had a positive experience at Fairfield VW. The team is transparent in the quotes, kept me updated and even got me out an hour early! More

2016 VW Beetle I took my 2008 Beetle in for service and the news wasn't good! I didn't know how I would cover the cost of the repairs.I asked what my options were an I took my 2008 Beetle in for service and the news wasn't good! I didn't know how I would cover the cost of the repairs.I asked what my options were and that was when Ryan came to the rescue. He was able to find me a new 2016 manual shift Beetle at a very reasonable price. Ryan promotes a very professional demeanor and all expectations were meant. I definitely recommend Volkswagen of Fairfield and Ryan Shoemaker in sales More

So far, Great Experience I bought my 2015 Golf TDI from Ryan last year. He wasn't pushy at all and was able to answer all of my questions. Was an overall good experience. I I bought my 2015 Golf TDI from Ryan last year. He wasn't pushy at all and was able to answer all of my questions. Was an overall good experience. I've also returned to the dealership for scheduled maintenance and the service has been great. More

Turn in leased car and get a new one My original dealer was Northgate-I was told my new dealer would be Northland VW. Went there for two consecutive leases and neither were happy experie My original dealer was Northgate-I was told my new dealer would be Northland VW. Went there for two consecutive leases and neither were happy experiences. Two years ago, after what I thought was a minor issue with some ice, I went to the dealer and was TOTALLY blown off. After a couple of months, I sought help from Fairfields VW and it turned out to be a MAJOR problem. The people I dealt with in the service dept. we're fabulous and my car got fixed.I decided to lease from Fairfield and for the most part I am thrilled. More