Fairfield Volkswagen

Great Experience Found a car posted online, and bought it after the test drive. Every person I interacted with throughout the process was very helpful and informative Found a car posted online, and bought it after the test drive. Every person I interacted with throughout the process was very helpful and informative. More

Service center Chris in service was great. I had a dead battery and he was able to get me in in the morning. He explained all that would be done also. Chris in service was great. I had a dead battery and he was able to get me in in the morning. He explained all that would be done also. More

Great experience I had a great experience at Fairfield Volkswagen. Before and during the actual transaction, everyone I spoke with was very helpful and forthcoming wit I had a great experience at Fairfield Volkswagen. Before and during the actual transaction, everyone I spoke with was very helpful and forthcoming with information. There were no surprise or hidden fees, and all fees/payments were well explained. Overall, everyone was very friendly and as efficient as possible. More

Best dealership ever! I have made three purchases and experienced services afterward from this dealership since 2012. This is the best dealership ever in my opinion. First I have made three purchases and experienced services afterward from this dealership since 2012. This is the best dealership ever in my opinion. First of all, all the people I encountered, from the salespeople, services people, to people who do documents and bills, are all very pleasant to be working with. I felt I was treated with ultimate respect, that they made me feel very comfortable. Sale negotiation is straight forward and quick. Reasonable offer is matched and trade-in is handled pretty much by the book. Salesperson went the extra miles to please me on the preferable equipped one. The facility is very clean and comfortable. Service people are trying to help you over the phone as much as they can. At the dealership, they will try to save you money, rather than trying to rip you off. At one time, a service person fixed some minor scratches free of charge on my scheduled annual maintenance. By the way, VW is making quality and valuable automobiles, much better than the others I have driven including Volvo, Honda, Toyota... More

Great Experience Found a vehicle I liked online and was able to make a quick call to the dealership. Worked out a deal and a couple of days later made the 2.5 hour tri Found a vehicle I liked online and was able to make a quick call to the dealership. Worked out a deal and a couple of days later made the 2.5 hour trip to the dealership to test drive the vehicle, Within an hour I was driving the vehicle home. More

ON time and Done right Taking me 2015 Ford Edge to A Volkswagen Body shop for repairs had me a bit concerned. However, the car was repaired beyond my expectations and compl Taking me 2015 Ford Edge to A Volkswagen Body shop for repairs had me a bit concerned. However, the car was repaired beyond my expectations and completed on time. They even cleaned the inside. Thanks... More

Enjoyable, responsive and quick I enjoyed working with Ryan on purchasing my VW Beetle convertible. He explain everything clearly and assisted me on computer as I needed to "unlock" I enjoyed working with Ryan on purchasing my VW Beetle convertible. He explain everything clearly and assisted me on computer as I needed to "unlock" my credit in order to do an application. The process was quick and before I knew it I was in and out with my new car. So far everything is fine. I love my new car and hope to have it a very long time. I hope the shop is just as attentive! More

Chad was very helpful and respectfull of my time and needs. Chad was very friendly and helpful, did not talk down to me like another dealer in the area did. He really cared about the problem with my car. Chad was very friendly and helpful, did not talk down to me like another dealer in the area did. He really cared about the problem with my car. More

Oil change Very nice but took around 1:45 when they said it would take around 30 min. Would have liked to have been told what was talking so long. Very nice but took around 1:45 when they said it would take around 30 min. Would have liked to have been told what was talking so long. More