Fairfield Volkswagen

Body work on bumper The bumper was replaced and the car was waxed and cleaned. The muffler was loud when I picked it up and Joe checked it out referred me to a place were The bumper was replaced and the car was waxed and cleaned. The muffler was loud when I picked it up and Joe checked it out referred me to a place were it was resasonably replaced the rusted muffler. More

Happy buying experience. My first VW vehicle Enjoyed working with John Reszke. He knew what I was looking for and delivered. Made my car buying like ordering fast food. Ziped in got what I wanted Enjoyed working with John Reszke. He knew what I was looking for and delivered. Made my car buying like ordering fast food. Ziped in got what I wanted and was on my way out in no time. Thank you, John More

Professional Five Star Service Mike in sales, and Josh in finance, provided professional and very knowledgeable service. Mike was insightful and supportive of our interests, an Mike in sales, and Josh in finance, provided professional and very knowledgeable service. Mike was insightful and supportive of our interests, and led us to the perfect fit for our family needs. Mike never pressured us, but allowed us time to decide, and we made the best decision. Josh in finance found the best financing available, and in a timely fashion. He steered us to the important warranties, and away from the others. Josh took a lot of time to explain the details, late on a Saturday . We are fortunate to be apart of the Fairfield VW family, thank you to Mike and Josh!!!! More

First Service and Sales Experience I arrived for my first service and was greeted by Greg Webb - my salesman- even though this was a service call. Greg was helpful at purchase demonstra I arrived for my first service and was greeted by Greg Webb - my salesman- even though this was a service call. Greg was helpful at purchase demonstrating features as today's cars have more technology than my old car. The service went smoothly as well. I went with the Passat because of the milage, performance and great interior space. I am beginning to regret going with a lease and may just purchase outright instead of waiting 3 years on that decision. The car is quick, efficient and a great ride on the highway. The price is still several thousand less than a comparable Accord or Camry. More

Always a pleasant experience. Very professional staff and technicians in the service department as well as a very clean and modern facility. Great coffee machine in waiting area an Very professional staff and technicians in the service department as well as a very clean and modern facility. Great coffee machine in waiting area and very comfortable seating. More

Friendly knowledgeable service and sales staff Fairfield Volkwagen is one of those dealerships you can trust. I have purchased one vehicle and leased two others, and when I deal with the service d Fairfield Volkwagen is one of those dealerships you can trust. I have purchased one vehicle and leased two others, and when I deal with the service department or sales they are up front and honest about the service and answers I demand. The staff at this dealership has performed to my expectations for the past 5 years, that's why they have earned my respect as a repeat customer. More

Good Service! I drive away in a new car in less than 2 and half hours. This was my first time visiting this dealer. Great customer service and support. Keep up the I drive away in a new car in less than 2 and half hours. This was my first time visiting this dealer. Great customer service and support. Keep up the good work. More

Personalized Service After unexpected car issues, I found myself looking for a new vehicle. I worked with Jake, Josh and Lee and had the best car buying experience of my After unexpected car issues, I found myself looking for a new vehicle. I worked with Jake, Josh and Lee and had the best car buying experience of my life. They each took time to make the experience personalized for my needs and my situation. I wouldn't be happier with the experience and highly recommend the dealership! Thanks for turing a terrible situation into one of the best customer service experiences of my life! More

A pleasure to work with! I recently had the pleasure of working with Ryan Shoemaker on the purchase of our CPO Jetta. My husband and I went in with the details of the specific I recently had the pleasure of working with Ryan Shoemaker on the purchase of our CPO Jetta. My husband and I went in with the details of the specific car we wanted to test drive. It was a busy Sunday at the dealership, and he made us feel like we were the only ones there. He listened to us, was not pushy, gave us space when we needed to talk through our decision, and has been super responsive on my many questions during and after the sale. He takes the anxiety out of car buying and I would highly recommend his services! He's been an absolute joy to work with. More

10,000 mile service I'm currently leasing my second Jetta from Fairfield VW. This is the best dealership I've ever dealt with. They're not pushy and I've gotten very go I'm currently leasing my second Jetta from Fairfield VW. This is the best dealership I've ever dealt with. They're not pushy and I've gotten very good deals on both vehicles. I just brought my car in for 10,000 mile checkup. As with the other times I've brought my car in for servicing, the staff was courteous & efficient. Wait time for completion of service was very reasonable and waiting areas comfortable. I highly recommend Fairfield VW. More