Fairfield Volkswagen

Timely service, great customer service, great staff. Title says it all. Chad is a great guy and employee He always has good information to share as well as good explanation for the work done Title says it all. Chad is a great guy and employee He always has good information to share as well as good explanation for the work done More

Problem with turn signals Problem fixed as it always is. The VW staff is always pleasant and professional. I have bought three cars here over the years and will continue to do Problem fixed as it always is. The VW staff is always pleasant and professional. I have bought three cars here over the years and will continue to do so. More

Neighborhood Gem I am a longtime VW customer. New to Cincy, I went to this dealership because they were nearby my home. I discovered that they are extremely customer-o I am a longtime VW customer. New to Cincy, I went to this dealership because they were nearby my home. I discovered that they are extremely customer-oriented, and the staff all works together as a team in guiding me through the new car purchase process. My salesperson was knowledgable and patient in explaining all the features/technology. I look forward to servicing my new car at Fairfield VW. More

I'd buy from no one else! Both Max and Johnathan went above and beyond to help us with this purchase!!! I would recommend that anyone looking for a nice used car stop at Fairfi Both Max and Johnathan went above and beyond to help us with this purchase!!! I would recommend that anyone looking for a nice used car stop at Fairfield VW before anywhere else first! More

verry good very good people bought tiguan for my sister in law last week. always great service and great people to work with.chad is always smiling when we pull very good people bought tiguan for my sister in law last week. always great service and great people to work with.chad is always smiling when we pull in the garage . More

Friendly and professional. Bought a chevy truck from Volkswagen. Sold me a warranty.. I was worried about what kind of service i may recive considering the circumstances. Howeve Bought a chevy truck from Volkswagen. Sold me a warranty.. I was worried about what kind of service i may recive considering the circumstances. However the service has been quite the opposite.Fairfield Volkswagen provides quality service with a professional and friendly environment. Would like to thank them for honest prompt service. More

job well done i don't need 25 words to say service was great, people very friendly, thanks Fairfield Volkswagen well done.i would recommend Fairfield VW anytime. i don't need 25 words to say service was great, people very friendly, thanks Fairfield Volkswagen well done.i would recommend Fairfield VW anytime. More

Quick and easy. I went for a 20k mile service and my car was ready in less than an hour. Plus the service was free since it was included in the program whe and easy. I went for a 20k mile service and my car was ready in less than an hour. Plus the service was free since it was included in the program when I bought my car. More

Problem still exists! Musty smell coming from a/c unit or blower still not fixed after 2 visits. After good smell of deodorizer or whatever was used went away the smell wa Musty smell coming from a/c unit or blower still not fixed after 2 visits. After good smell of deodorizer or whatever was used went away the smell was still there. More

Thorough and economical Had a mishap with my engine oil cap. Splashed oil all under the hood. Covered the entire underbody of the vehicle. Thankfully nothing was damaged and Had a mishap with my engine oil cap. Splashed oil all under the hood. Covered the entire underbody of the vehicle. Thankfully nothing was damaged and within a very reasonable amount of time, they had me in and out an didn't break the bank. I can appreciate the level of service at this dealership. More