Fairfield Volkswagen

Great experience! I've been to many dealerships and Fairfield Volkswagen is the best! From the test drive to the expedient delivery everything was wonderful! My daughte I've been to many dealerships and Fairfield Volkswagen is the best! From the test drive to the expedient delivery everything was wonderful! My daughter is very happy with her car. More

10K Oil change and tire rotation First time getting service here; bought the vehicle here. Service staff was just as kind and courteous as the sales staff. Car was well taken care of, First time getting service here; bought the vehicle here. Service staff was just as kind and courteous as the sales staff. Car was well taken care of, washed and lightly scented with new car scent. Great service! More

Easiest car buying experience ever! My salesman, Jonathan Petrey, was outstanding. He held true to his word that he would do anything do earn my business. Jonathan worked on his off time My salesman, Jonathan Petrey, was outstanding. He held true to his word that he would do anything do earn my business. Jonathan worked on his off time and responded to all my calls and emails within minutes and never left me wondering. There were no tricks or harsh haggling during the deal and that's why I purchased one vehicle and leased another. When I came to pick up the vehicles, they completed all the paperwork in a timely manner and didn't pitch all the dealer profit additions like rustproofing, etc.. Overall it was a great experience. More

120K Service 120k Service identified a carbon buildup problem during diagnostic that required attention. After an in-depth discussion, I authorized the repair. T 120k Service identified a carbon buildup problem during diagnostic that required attention. After an in-depth discussion, I authorized the repair. To accommodate the additional work that could not be completed as originally scheduled, a loner car was provided to minimize impact to my needs. More

20K Service on 2015 Golf GTI Always treated well by the staff and service performed in the time scheduled. Service has hours in the evening and Saturday for ease of access. Always treated well by the staff and service performed in the time scheduled. Service has hours in the evening and Saturday for ease of access. More

Great First Car Buying Experience! I was nervous about purchasing my first new car, but Ryan made the process quick and easy! He went above and beyond by coming in on his day off to hel I was nervous about purchasing my first new car, but Ryan made the process quick and easy! He went above and beyond by coming in on his day off to help me pick out the car for me. He was very knowledgeable about the vehicles and answered all of my first time buyer questions! I would recommend Ryan to everyone! More

Avoid Fairfield VW !!! Brought car in for simple oil change they ended up screwing up the car to the point it needed to be towed to dealership for $500 worth of repair work. Brought car in for simple oil change they ended up screwing up the car to the point it needed to be towed to dealership for $500 worth of repair work. Frauds is the best way to describe this dealership, STAY AWAY!! More

2016 Jetta Sport I set up an appointment with Greg Webb and we talked about what I was in the market for, what features I was looking for, etc. I said I had my mind se I set up an appointment with Greg Webb and we talked about what I was in the market for, what features I was looking for, etc. I said I had my mind set on a new Jetta. When I came for my appointment the next day he had one set aside just for me to take for a test drive. I ended up really liking it and we sat down to see if we could find a price that was in my range, and Greg was very successful in doing so. I've been through this process with other dealers and they are usually "pushy" and not as flexible with their customer needs and preferences. However, this was not the case at Fairfield VW, as Greg and the VW team there were very friendly and made the experience a positive one. When I'm ready for another VW, I will definitely visit this location. More

Coolant leak solved quickly I had stopped in a few days before when my coolant light came on, Chad was quick to fill that backup and sent me on my way. I noticed more leaking on I had stopped in a few days before when my coolant light came on, Chad was quick to fill that backup and sent me on my way. I noticed more leaking on my garage floor after that and called for the appt. They gave me a great CC loaner but quickly had my issue resolved! Everything was well in order and quickly resolved. More

Very Quick and Professional Our Pasat went in for its first oil change at 10,000 miles. It was done quickly and our car was even washed! Great people and techs! This is our third Our Pasat went in for its first oil change at 10,000 miles. It was done quickly and our car was even washed! Great people and techs! This is our third VW from the fine folks at Fairfield and they have always done a great job... More