Fairfield Volkswagen

Extensive engine repair Customer service is always excellent. From my original purchase in 2009 through routine maintenance I always feel that this dealership is trustworthy Customer service is always excellent. From my original purchase in 2009 through routine maintenance I always feel that this dealership is trustworthy and customer service driven. More

Purchasing a car quickly I needed a car quickly because I totaled my car in an accident. Since 2011 I have driven either a Jetta or Gulf Sportswagen TDI and wanted to see if I needed a car quickly because I totaled my car in an accident. Since 2011 I have driven either a Jetta or Gulf Sportswagen TDI and wanted to see if there were some available that have had their emission systems modified. So I contacted Landon Haft, the salesman who got me hooked on the TDIs in 2011, to see if any were available. He was very helpful and showed me what was on the lot and how additional cars could be ordered. Within a week I was all set. More

Very easy and smooth Very professional throughout the process of getting my car checked over and checked in putting me in a loaner and explaining the things that were bein Very professional throughout the process of getting my car checked over and checked in putting me in a loaner and explaining the things that were being repaired on the car. Even if it was warranty they treated me well More

Wanranty work plus/// Performed the three recalls. Clearly communicated what they were and what needed to be done and what was done. Dirty going in, clean and no ABS brak Performed the three recalls. Clearly communicated what they were and what needed to be done and what was done. Dirty going in, clean and no ABS brake issues going out. Thanks Bill and Liz More

Attentive Service! Liz was extremely helpful in explaining the recommended repairs for my CC. Since this was a repair that was extremely labor intensive, the cost was s Liz was extremely helpful in explaining the recommended repairs for my CC. Since this was a repair that was extremely labor intensive, the cost was significant but necessary. I discovered that VW has been known to sometimes cover a sizeable portion of the labor cost since the relatively inexpensive part has been widely known to fail. I am hopeful that VW Corporate will be as responsive as Liz and the service shop have been. More

A pleasant and easy experience all around VW Fairfield's service dept. was top notch and provided exemplary care to me and my vehicle--service depts. elsewhere should be taking notes from them VW Fairfield's service dept. was top notch and provided exemplary care to me and my vehicle--service depts. elsewhere should be taking notes from them on how to do the same! More

Quick and Courteous! Very quick, very courteous. I use dealerships all over the country as I travel for a living. This was a very well run service area. Stephanie Pippin Very quick, very courteous. I use dealerships all over the country as I travel for a living. This was a very well run service area. Stephanie Pippin was awesome~ More

Excellent service and attention to details Very happy with my purchase. No pressure on purchasing the vehicle. Marshall Miller was an excellent salesperson and spoke to me about my needs in Very happy with my purchase. No pressure on purchasing the vehicle. Marshall Miller was an excellent salesperson and spoke to me about my needs in a vehicle regarding trim levels, etc. He provided a great solution and I ended up buying a 2019 Atlas SE with technology. More

Leaking TDI The blue juice was leaking all over my engine and it was able to fixed the same day. Glad it was covered under the TDI warranty. The blue juice was leaking all over my engine and it was able to fixed the same day. Glad it was covered under the TDI warranty. More

new car 30 day inspection went well...very pleased with the service. The service and salesman both did a great job covering all my questions on our new Atlas. 30 day inspection went well...very pleased with the service. The service and salesman both did a great job covering all my questions on our new Atlas. More