Fairfield Volkswagen

Salesman John Reszke and Dealership - Great to Work With From my initial phone conversation with John Reszke I found that he was very helpful, honest, and to the point. He answered my questions and arrange From my initial phone conversation with John Reszke I found that he was very helpful, honest, and to the point. He answered my questions and arranged to get the Golf I wanted to look at from one of their sister dealerships in Cincinnati. He worked through an issue I had with my trade-in which was related to the VW Diesel Buyback program. My wife and I came in and test drove the car that afternoon. John answered all our questions without any pressure. He shared a lot of helpful information on the VW I was considering. John worked with his Sales Manager and helped me purchase the Golf for a great price. Our trip to Fairfield from our home in Florence Kentucky was absolutely worth the drive. The closing process was very simple, thanks to Josh Cole, their Business Manager. The whole staff worked very well together to make us feel welcome with no pressure to buy. I would definitely return to Fairfield VW and recommend you stop in or call John Reszke. More

Pleasant experience Was looking for a specific model and trim. Replacing a Passat TDI for buy-back. The deal was appropriate and follow-up from e-mail contact was quick a Was looking for a specific model and trim. Replacing a Passat TDI for buy-back. The deal was appropriate and follow-up from e-mail contact was quick and appropriate. More

Very knowledgeable and trustworthy service staff They are honest and will not try to "oversell" you. I bought new tires for my car and the company I bought them from told me that the car needed over They are honest and will not try to "oversell" you. I bought new tires for my car and the company I bought them from told me that the car needed over $1,400 worth of work. Thankfully, I went to get a second opinion at FF VW before having the work done. They told me it was fine and that it didn't need anything! I have two Beetles and trust them completely to maintain the cars according to manufacturers guidelines. More

great staff and trustworthy service I've been a VW owner for most of my driving life. Purchased originally from other dealers in town and found that Fairfield is the very best. I've been a VW owner for most of my driving life. Purchased originally from other dealers in town and found that Fairfield is the very best. More

Great salesman! Ryan was very knowledgeable about not only the car I test drove and bought (2016 VW GTI), but other cars in its class as well. It really gave me a goo Ryan was very knowledgeable about not only the car I test drove and bought (2016 VW GTI), but other cars in its class as well. It really gave me a good idea of where the car I wanted stands against similar models. Also, he was very willing to go out of his way to help me learn about my new vehicle, and he was honest about every aspect of the transaction and the car itself. The day I picked up my GTI, Jake (I believe that's who it was) also helped me out. He was a great help and showed me a few extra things about the car's features. More

Great Car Buying Experience This dealership was knowledgeable, helpful and allowed the car buying process to proceed at my pace. While I was doing my initial shopping, the sales This dealership was knowledgeable, helpful and allowed the car buying process to proceed at my pace. While I was doing my initial shopping, the sales representative was attentive but not pushy and when I was ready to go forward, they were very helpful in closing my transaction. One of my best car buying experiences! More

Pleasant buying experience Overall great experience from start to finish. We have been shopping for an S2000 and when we found this one on line I requested a contact from the de Overall great experience from start to finish. We have been shopping for an S2000 and when we found this one on line I requested a contact from the dealer. Ryan called and set up an appointment for Saturday, we drove 2 hrs and were pleasantly surprised to see the vehicle was better than described. Ryan helped us work out a deal and we are happy new owners of a beautiful S2000. Thanks Ryan. More

Knowledgeable and helpful Chad from service was very helpful and understanding as far as dealing with me and my sons car. . My son is in the military and has been out of the c Chad from service was very helpful and understanding as far as dealing with me and my sons car. . My son is in the military and has been out of the country so his R32 sat for years . This dealership got it up and running and safe for him to drive. The technition made sure we were aware of all problems with the car. Most helpful! More