Fairfield Volkswagen

Fantastic Customer Service! I was beyond impressed with each associates willingness to help me in anyway possible. Everything I needed was taken care of quickly and they were ver I was beyond impressed with each associates willingness to help me in anyway possible. Everything I needed was taken care of quickly and they were very accommodating to my schedule. More

New car purchase with Landon Haft and help with buyback for I have been dealing with Landon Haft through the purchase of 3 vehicles now, beginning with my 2010 Jetta TDI. He is very helpful, without being pushy I have been dealing with Landon Haft through the purchase of 3 vehicles now, beginning with my 2010 Jetta TDI. He is very helpful, without being pushy. I appreciate his help and his ability to answer my questions and follow up after purchase. Ryan Shoemaker also helped with the uploading of by buyback paperwork and really streamlined that process for me. I have also worked with Chad Bernges in Service and he is another reason I come back to VW to continue to purchase vehicles. He is available to answer my questions, whether when I bring my car in for service, or if I am calling with a question over the phone. More

My sweet car is not sick any more! My car started making a crazy noise on the way home from work and the dash lights lit up like crazy! I thought perhaps if it could rest overnight, it My car started making a crazy noise on the way home from work and the dash lights lit up like crazy! I thought perhaps if it could rest overnight, it would be fine. Not so much so my husband and I took it straight to the dealer. We were greeted with a big smile from a service tech who said he would take a look and have an answer with in the hour. We left it there and sure enough, he called my husband, gave him an idea of what was wrong and how long it would take. We picked it up before 5pm that evening and was delighted to know that it was still under warranty! Everyone was kind and quick to get me checked out. Your service department rocks! More

Excellent experience Everything went very well in my new car purchase! All the staff at the dealership showed appreciation for my interest in purchasing a car at Fairfiel Everything went very well in my new car purchase! All the staff at the dealership showed appreciation for my interest in purchasing a car at Fairfield Volkswagen and they did everything they could to make sure I was happy with my purchase and my time at the dealership. More

Easy and quick purchase Bought my third vw from Fairfield vw and every time it has been a pleasant experience. I will be coming back in the future for my next vehicle. Bought my third vw from Fairfield vw and every time it has been a pleasant experience. I will be coming back in the future for my next vehicle. More

It was a Smooth Experience I was looking to get a new Jetta and the dealership employees were very courteous about it. Greg Webb was happy to walk me through the process and off I was looking to get a new Jetta and the dealership employees were very courteous about it. Greg Webb was happy to walk me through the process and offer a test drive just so I could be sure. More

Highly recommended My experience was such that I would definitely go back and purchase another vehicle, as well as recommended highly to anyone I know in the market for My experience was such that I would definitely go back and purchase another vehicle, as well as recommended highly to anyone I know in the market for a car. Everyone there was kind and courteous, as well as helpful and friendly. I got a great deal on a car with no hassle. They made me feel like they really cared about me as a person, in addition to being a customer. More

Excellent I had a great experience and they work with me very well. They also helped with the price and I greatly appreciated it. I would definitely come back h I had a great experience and they work with me very well. They also helped with the price and I greatly appreciated it. I would definitely come back here or recommend max as my sales rep More

Tough fix I was very pleased with the service writer and techs that worked on my car. The problem turned out to be complex combination of issues that took time I was very pleased with the service writer and techs that worked on my car. The problem turned out to be complex combination of issues that took time and experience to diagnose. The vehicle was an older model cabrio that other shops declined to work on. The repair was completed on time and within quoted price. More

Things went fine, easy to work with. The sales reps were well informed about the products and helped answer any questions that I had or were able to find out the answers. The sales reps were well informed about the products and helped answer any questions that I had or were able to find out the answers. More