Fairfield Volkswagen
Fairfield, OH
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Very helpful My salesman was out due to a death in the family when we came in, we had 2 other sales people take care of us on his behalf. They got us started on t My salesman was out due to a death in the family when we came in, we had 2 other sales people take care of us on his behalf. They got us started on the paperwork and got a deposit to hold the vehicle so we could come back and deal with Landon to finish up with us. Landon spent a lot of time with us to go over the Beetle and to set up all of the Bluetooth and radio settings. More
Good. 2nd visit. I was in for 10k miles service. Everyone was very pleasant from service to others while in showroom. I was given a ride to pickup food while waiting I was in for 10k miles service. Everyone was very pleasant from service to others while in showroom. I was given a ride to pickup food while waiting on my car. Will, the driver was very nice as well. Returned to service desk to remind that I didn't get the car wash. :) More
Oil Change and Rotation of tires I was glad to get my oil change because I had been in for about a year. I was glad to et my tires checked too. I am also going to have some other work I was glad to get my oil change because I had been in for about a year. I was glad to et my tires checked too. I am also going to have some other work done to my car. More
oil change Cory Knight in the service center was very nice and helpful informing me about my concerns regarding my car. He showed me how easy it was change the Cory Knight in the service center was very nice and helpful informing me about my concerns regarding my car. He showed me how easy it was change the battery in my remote. More
Body Shop I had some Body Work one on my car and they did excellent work. I was very pleased with the results. They cleaned it up for me too. Great service and I had some Body Work one on my car and they did excellent work. I was very pleased with the results. They cleaned it up for me too. Great service and Excellent Customer Service. More
Great service. Went the extra mile Great service. He went the extra mile. Handled an issue with free oil changes, I am supposed to be getting. Great customer service. Thank you. Great service. He went the extra mile. Handled an issue with free oil changes, I am supposed to be getting. Great customer service. Thank you. More
Josh did a great job Josh did the best job and protected our interest in taking care of the problems with our car. We had service at another dealership and they caused si Josh did the best job and protected our interest in taking care of the problems with our car. We had service at another dealership and they caused significant damage that Josh Found and reported and documented - that made the other dealership have to full-fill their responsibility. Thank you Josh!!!! More
VW xxxxxxHAS MY UP MOST RESPECT AND I WILL BE BACK 2 THE VW DEALERSHIP ARE VERY KNOWLEDGE IN FIXING AND REPAIRING 🚗 VEHICLES I WILL ALWAYS TAKE MY CAR TO VW IN FAIRFIELD TO BE REPAIRED THANKS FOR SER THE VW DEALERSHIP ARE VERY KNOWLEDGE IN FIXING AND REPAIRING 🚗 VEHICLES I WILL ALWAYS TAKE MY CAR TO VW IN FAIRFIELD TO BE REPAIRED THANKS FOR SERVICING OUR VEHICLE More
Car buying experience I was over the moon impressed with their service. Not only was Landon Haft professional and knowledgeable, he was compassionate and willing to work w I was over the moon impressed with their service. Not only was Landon Haft professional and knowledgeable, he was compassionate and willing to work with me. Fairfield VW has made me a customer for life. I cannot say enough positive things about Landon and the dealership in general. Also, the warranties are unbelievable!! More
Easiest car buying experience! I'm very meticulous about my cars and had been searching for quite some time. I finally found the one at Fairfield VW. I stopped by an hour before clo I'm very meticulous about my cars and had been searching for quite some time. I finally found the one at Fairfield VW. I stopped by an hour before closing on a Saturday for a test drive. Jake took a walk around the vehicle with me so I could look over it and was able to show me some of the features inside the vehicle as well. He was able to answer any question I had with ease about the vehicle. After the test drive we got started on paperwork (everyone's favorite part) 😝. Unfortunately, I had to wait till Monday due in part to my credit union being closed and it being a Saturday evening. But it was worth the wait. I stopped by Monday night (thirty minutes before they closed) and finalized all the paperwork! I'm absolutely in love my new car! 💙 More