Fairfield Volkswagen

Quick, Effective, Friendly The service team was outstanding. These guys know what they're doing and they do it professionally, politely and rapidly. Much better than those fol The service team was outstanding. These guys know what they're doing and they do it professionally, politely and rapidly. Much better than those folks over at KINGS. Roll Tide. More

Great experience. Having dealt with Fairfield VW for about 30 years my wife and I keep coming back. Great sales and service people to deal with,I.E., sales, upper mana Having dealt with Fairfield VW for about 30 years my wife and I keep coming back. Great sales and service people to deal with,I.E., sales, upper management and service. More

Good experience with small miscommunication I got brand new GTI with life-long oil change free. However, it was not on the record of the service assuming sales did not convey the information. I I got brand new GTI with life-long oil change free. However, it was not on the record of the service assuming sales did not convey the information. I had to make several call to get the issue straight up. Other than that, everything was great. More

Max was wonderful, the warranty sell was excessive Max helped me buy a used Mazda, and throughout the negotiation process was wonderful. Once we had agreed on a number, we were passed off to the "fina Max helped me buy a used Mazda, and throughout the negotiation process was wonderful. Once we had agreed on a number, we were passed off to the "financial guy" Josh for him to try to sell us the overpriced and unnecessary warranty package. He laid the guilt trip on hard and would not let me sign the sales papers until I told him at least 5 times that I did not want an extended warranty. That part soured me on the whole experience, and I would not recommend buying a car from here. More

Great service! Good experience so far, especially from Stacy and Chad. Glad that they took good care of my car, it gave me a lot of troubles! Good experience so far, especially from Stacy and Chad. Glad that they took good care of my car, it gave me a lot of troubles! More

Landon will help you find your dream car I inquired about one of the cars at this dealership which was a previous loaner car. I scheduled a test drive which was easy and I was responded to ex I inquired about one of the cars at this dealership which was a previous loaner car. I scheduled a test drive which was easy and I was responded to extremely quickly. When I got to the dealership Landon was waiting outside for me. He was honest, insightful, and overall just one of the most wonderful sales experiences I have ever had. I was dealing with more than most potential buyers with the fact that I did not know if I wanted to buy or lease and Landon not only took his time to explain everything to me but he offered up his personal opinion and got to know me to ensure that it was a fit for me. He got me numerous payment options and was listening to what I was most comfortable with and responding accordingly. He answered every single one of my questions not to the point of a 'know it all' or offering to much information but the perfect amount so that I was informed as well as making the best decision based on that information. Talk about service, this is the place to go, if you have any opportunity to request any sales person request Landon, you will not be disappointed and he will work with you until you are the happiest you will ever be. Not only did I have the pleasure of driving away in my dream car but I had the pleasure of having Landon help me get to that point. I will never go to another dealer. More

Efficient Great service. My only recommendation is that the service person look at what plan I have before telling me how much it would cost. He wanted to cha Great service. My only recommendation is that the service person look at what plan I have before telling me how much it would cost. He wanted to charge me $200 for services that were covered under my plan. It wasn't until I pressed further that he realized I have the Volkswagen Care and it was fully covered. That should have been the first thing he looked at. More

Service Appointment 3/30/2017 Everything was thoroughly checked out and taken care of, and I was on my way. Damon was very knowledgeable, professional and courteous. I would reco Everything was thoroughly checked out and taken care of, and I was on my way. Damon was very knowledgeable, professional and courteous. I would recommend this dealership. More

Quick and Easy Thanks to Steve Haas it was fun to buy my new Golf Alltrack. He worked with me to get close to the price I had in mind. I was glad that I could get Thanks to Steve Haas it was fun to buy my new Golf Alltrack. He worked with me to get close to the price I had in mind. I was glad that I could get the car that day instead of going back later to pick it up since we live in Dayton. Steve is such a motorhead (like my husband) I know more about transmissions than ever before. I would recommend Steve and Fairfield VW to everyone. I love driving my new wagon. More

Service Great service team. Waiting room is comfortable and they always wash my car. The dealership is always clean. Everyone is very professional and well dr Great service team. Waiting room is comfortable and they always wash my car. The dealership is always clean. Everyone is very professional and well dressed. More