Fairfield Volkswagen

First time there, wonderful customer service. I was greeted upon arrival w/Good Morning, How are you? I received a shuttle ride to work and back to get my car later plus excellent customer service I was greeted upon arrival w/Good Morning, How are you? I received a shuttle ride to work and back to get my car later plus excellent customer service. Informative explanation of issues w/my car as well. I was assured of the warranty of the work done also. Chad in the service department helped w/choosing the tires I needed to fit my needs and my vehicle. He thanked me for allowing him to help and welcomed any questions or concerns in the future as well. More

VW service Cody was very knowledgeable about my vehicle he's a car guy I enjoyed talking with him and he did what he said he was going to do do Cody was very knowledgeable about my vehicle he's a car guy I enjoyed talking with him and he did what he said he was going to do do More

Quick, Easy, Painless Paul and other staff were very helpful, respectful and transparent. Good experience all around. Very happy with my purchase and highly recommend Fairf Paul and other staff were very helpful, respectful and transparent. Good experience all around. Very happy with my purchase and highly recommend Fairfield VW. Thanks. More

Excellent customer service. Staff exceeded my expectations I brought my car in to be serviced during a difficult time in my life. I lost a family member a few days before I got two flat tires and had to have m I brought my car in to be serviced during a difficult time in my life. I lost a family member a few days before I got two flat tires and had to have my car towed to Fairfield Volkswagen. The service manager was extremely helpful and kind. I am forever grateful for how well she treated me. More

Excellent service. I would highly reccomend this dealership if you are looking to be treated with courtesy and respect. Service department is awesome and very accomodat I would highly reccomend this dealership if you are looking to be treated with courtesy and respect. Service department is awesome and very accomodating. Mr. Cory Knight is super nice and always makes me feel at ease. Thank you Fairfield Volkswagen for making my leasing experience a good one. More

Routan Engine Swap I highly recommend the service department where you will be treated with courtesy and respect. They got an engine swap done for my 2010 Routan and I I highly recommend the service department where you will be treated with courtesy and respect. They got an engine swap done for my 2010 Routan and I am very pleased with the professional work that has been performed. This has been a big job and I have zero issues with the car, plus they put a 24 months / 24000 miles warranty on it. More

New GTI Open conversation on how price is build and offered several solutions for requested scope. Friendly during negotiation for a very good price. I can re Open conversation on how price is build and offered several solutions for requested scope. Friendly during negotiation for a very good price. I can recommend to buy a new GTI More

Repairs Nice job! Diagnosed issues and worked with warranty company. All issues were resolved at final pick up and my road trip after went smoothly. Will be Nice job! Diagnosed issues and worked with warranty company. All issues were resolved at final pick up and my road trip after went smoothly. Will be back. More

Great experience! After shopping for cars for months, I love my Jetta! Jake was great to work with!! We will definitely by another car from Fairfield Volkswagen! After shopping for cars for months, I love my Jetta! Jake was great to work with!! We will definitely by another car from Fairfield Volkswagen! More

Outstanding! Cory Knight was simply awesome. From his initial diagnosis to wrapping up the appointment. HIGHLY recommend this service team! All went smooth and Cory Knight was simply awesome. From his initial diagnosis to wrapping up the appointment. HIGHLY recommend this service team! All went smooth and fast, with comfortable waiting area too. More