Fairfield Volkswagen
Fairfield, OH
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Hassle free. Hassle free, didn't take long . Very pleasant employees . Nice experience. Wasn't along drawn out experience.. the employees at Fairfield Volkswagen, Hassle free, didn't take long . Very pleasant employees . Nice experience. Wasn't along drawn out experience.. the employees at Fairfield Volkswagen, give car dealerships a good name. thanks guys , you rock. More
not happy 11:00 app. for safety recall ( 1 hour ) + oil change, they bragged about their car wash. Came back at 3:30, car was still dirty, didn't have time to c 11:00 app. for safety recall ( 1 hour ) + oil change, they bragged about their car wash. Came back at 3:30, car was still dirty, didn't have time to complain. Not happy! More
Great customer service. I have found service at this Fairfield VW to be the best in the tri-state area. Staff is attentive and prompt with service from start to finish. The I have found service at this Fairfield VW to be the best in the tri-state area. Staff is attentive and prompt with service from start to finish. The dealership is comfortably set up if you chose to wait while service is provided. I was very pleased with my interaction with Chad this past visit. More
easy as pie Called ahead, placed deposit, filled out online application, they responded with a rate, showed up, test drove, signed documents. GREAT FANTASTIC WON Called ahead, placed deposit, filled out online application, they responded with a rate, showed up, test drove, signed documents. GREAT FANTASTIC WONDERFUL price. NO DRAMA! More
Service Dept. I was recently in the Fairfield VW location for new tires and an oil change. Mr. Chad Bernges helped me as soon as I walked into the service departmen I was recently in the Fairfield VW location for new tires and an oil change. Mr. Chad Bernges helped me as soon as I walked into the service department. He was very friendly and extremely helpful. Although Chad helped me during my visit, the entire team was friendly to me and my son while waiting during the services. The VW team took great car of my car, and they were able to get it done promptly. I will definitely be back to the Fairfield VW for my next service check and would highly recommend them to anyone looking for vehicle services. More
Best VW dealership around! The staff and management at Fairfield VW are top notch! Service is quick and efficient. Pricing is reasonable and competitive within the industry. I w The staff and management at Fairfield VW are top notch! Service is quick and efficient. Pricing is reasonable and competitive within the industry. I would never take my VW anywhere else. Highly recommend Fairfield VW for all your automotive needs! More
Best in Class Service The staff was extremely helpful. The dark haired lady at the service desk was amazing. I wish I could remember her name. Everyone helped answer any an The staff was extremely helpful. The dark haired lady at the service desk was amazing. I wish I could remember her name. Everyone helped answer any and all questions I had regarding my vehicle. I am glad I chose Fairfield Volkswagen and will definitely be using them again in the future! More
Talk to Chad Chad and his team always take great care of me when my vw is in need of service. I can not imagine taking my car anywhere else. Chad and his team always take great care of me when my vw is in need of service. I can not imagine taking my car anywhere else. More
Excellent service as always Very courteous and accommodating. Thus far I have never had a bad experience at this dealership. They are far superior to other dealers in the area. Very courteous and accommodating. Thus far I have never had a bad experience at this dealership. They are far superior to other dealers in the area. More
Engine work I think that you should want to take care of you customers more, I already spent over 3600.00 then less than six months ago. Had to come back because I think that you should want to take care of you customers more, I already spent over 3600.00 then less than six months ago. Had to come back because more issues and then needed an oil change and tire rotation. I bought the car from the loveland dealership and they give me free oil changes and when I asked about that and the tire rotation I was told no, you coulndt waive 100 buck when I was still spending a 1000 there. So in total I have spent 4600 at you service center in the last six months and you couldn't waive 100 buck. That's just not very good customer service and next time I will just go to the Loveland dealership for work as they are more customer service friendly. More