Fairfield Volkswagen

Had oil change and overall inspection of car roadworthiness. Service was better than average. The service consultant explained in detail what items of maintenance will be needed in the near future. This was help Service was better than average. The service consultant explained in detail what items of maintenance will be needed in the near future. This was helpful in order to modify my driving habits to maximize the life of these items. More

Took advantage of my son Sent my 18 year old son to Fairfield Volkswagen for routine oil change and multi point inspection. Service tech told my son that the "as part of your Sent my 18 year old son to Fairfield Volkswagen for routine oil change and multi point inspection. Service tech told my son that the "as part of your service we found that the car needs new tires and rear brake pads". My son, not having any prior experience said OK. $1400 later, we had new tires and pads on a car sitting in my driveway because he left for college. There was no explanation that these items needed attention soon. He was told they needed fixed now. So disappointed that people treat young adults in this manner. More

Very happy with my experience The service team at Fairfield Volkswagen was very helpful and responsive to my needs. I had an issue with my car's rim and the service team kept me u The service team at Fairfield Volkswagen was very helpful and responsive to my needs. I had an issue with my car's rim and the service team kept me updated on the progress of my car. I am very happy with their service and would recommend them to any of my friends if they needed service on their VW. More

Easy purchase and great customer service We were looking for a good, safe (not too fast) car for our 16 year old son. We found a car that seemed to fit the bill on line at Fairfield Volkswag We were looking for a good, safe (not too fast) car for our 16 year old son. We found a car that seemed to fit the bill on line at Fairfield Volkswagen. Steve answered our initial phone call and we quickly set up a time to come and test drive the car. When we arrived we were braced for a long and potential frustrating process, but the exact opposite happened. Steve listen to our needs and pleasantly and professionally complied with them. No up sell, no games. He explained everything we needed to know and shortly we had agreed to a price and the deal was done. Overall, we had very (unexpectedly) pleasant experience. We will definitely recommend this dealership and will be repeat customers ourselves in the future! More

Fantastic A nice experience in buying a car. The salesman were friendly and answered all of our questions. No pressure to buy. Thanks to Max and Ron. A nice experience in buying a car. The salesman were friendly and answered all of our questions. No pressure to buy. Thanks to Max and Ron. More

Vw service I brought my vw in for service, and everyone was very nice. The service was finished in a timely manner. Thanks for the good work. I brought my vw in for service, and everyone was very nice. The service was finished in a timely manner. Thanks for the good work. More

Fast, courteous, excellent service I arrived with no appointment and my oil change and maintenance service was completed in less than 45 minutes, including a car wash. No complaints wha I arrived with no appointment and my oil change and maintenance service was completed in less than 45 minutes, including a car wash. No complaints whatsoever. More

Breaks Came in to have my breaks fixed. Turned out I needed a part that wasn't in stock, they got me in a cute little loaner car quickly and sent me off wh Came in to have my breaks fixed. Turned out I needed a part that wasn't in stock, they got me in a cute little loaner car quickly and sent me off while they waited on parts and worked on my car. When I returned, all was well and my car was finished. The guys are always so nice More

My experience Great service! Friendly staff! Short wait. Only one complaint way too pricey! I enjoy my Volkswagen Tiguan and driving it very comfortable. I had rath Great service! Friendly staff! Short wait. Only one complaint way too pricey! I enjoy my Volkswagen Tiguan and driving it very comfortable. I had rather have my service done at the dealership, but could get it cheaper elsewhere. More

totally fraud They sold me a car without all 4 tire pressure monitor and almost unusable tires. many parts of the car was broken. And wat they did are just tell me They sold me a car without all 4 tire pressure monitor and almost unusable tires. many parts of the car was broken. And wat they did are just tell me this car is totally fine. Not even a words about the bad parts. spent almost $1000 to fix and replace. Dont buy used car from them. The sales person is fine but their manager has a very awful attitude. More