Fairfield Volkswagen
Fairfield, OH
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Excellent experience I had an outstanding experience at Fairfield Volkswagen. Greg Webb was my Sales consultant, Greg and the manager William worked hard to get me the bes I had an outstanding experience at Fairfield Volkswagen. Greg Webb was my Sales consultant, Greg and the manager William worked hard to get me the best deal on 2017 Jetta Sport. I went in around 7pm and was there past close and the whole time they had a positive attitude even though I was indecisive on which car to get and it took me a couple of days to make that decision and they were helpful all the while. I liked that they weren't being aggressive with the sale but built value, offered me multiple different options, worked with me on the price and gave me what I was looking for. I was working with another dealer simultaneously and even though they offered some additional perks, I purchased from Fairfield VW out of loyalty, appreciation and respect. If you're in the market for vehicle, go see Greg Webb at Fairfield VW. More
Thorough and complete The dealer was thorough and complete in bringing this transaction to fruition. Landon kept me apprised as to the status of acquiring the vehicle. Made The dealer was thorough and complete in bringing this transaction to fruition. Landon kept me apprised as to the status of acquiring the vehicle. Made my buying experience a very pleasant one. Jarrett was very patience in explaining the functions of the vehicle. Was both professional and congenial in guiding us through the purchase experience. More
Service Jetta 2011 Had a very good experience at this service. Both the car and I were taken good care of. The service took a little bit longer than normal but that wasn Had a very good experience at this service. Both the car and I were taken good care of. The service took a little bit longer than normal but that wasn't an issue since both environment and internet access made it easy to work. More
Easier that I thought. I scheduled the appointment when it was more convenient for me. I brought my car in and they spent about 15 minutes asking me about my car and if I h I scheduled the appointment when it was more convenient for me. I brought my car in and they spent about 15 minutes asking me about my car and if I had any issues. They drove me back to work and a few hours later, my car was ready and waiting. More
Afford the financial guy The sales time is good and on the ball. However, the financial guy is an absolute jerk. He will time to force you to purchase a overpriced piece of ru The sales time is good and on the ball. However, the financial guy is an absolute jerk. He will time to force you to purchase a overpriced piece of rubbish warranty. More
Easy Experience Ryan at Fairfield Volkswagen was great to work with. Patient, no-pressure sales and he even let me take the car overnight as a test drive. Ryan at Fairfield Volkswagen was great to work with. Patient, no-pressure sales and he even let me take the car overnight as a test drive. More
Great job I can not complain. I have had many service calls over my many years and so far this company has been consistently one of the best. I can not complain. I have had many service calls over my many years and so far this company has been consistently one of the best. More
Another Great Experience When I bought the car cruise control was missing so Ron took care of it and gave me a loaner while my was fixed. My salesman Greg Webb even came out When I bought the car cruise control was missing so Ron took care of it and gave me a loaner while my was fixed. My salesman Greg Webb even came out to service to make sure everything was taken care of. Another great experience with BW Fairfield. More
The Way It Should Be. Fairfield VW treats you like you should be; friendly environment, amenities, and knowledgeable sales people. The two cars I was interested in were re Fairfield VW treats you like you should be; friendly environment, amenities, and knowledgeable sales people. The two cars I was interested in were ready for test drives when my wife and I arrived. But let me say more; "the after the sale followup"has been superb. I had some problems with the lease process... and told them so.! Fairfield VW called me and we had an extensive conversation with most of my concerns taken seriously and changes made (I am a former VW shop owner.) Other than a few sales glitches, the experience was memorable. More
Great Service every time As always Fairfield Volkswagen has great service with knowledgeable technicians and they are very specific in explaining problems and their solutions. As always Fairfield Volkswagen has great service with knowledgeable technicians and they are very specific in explaining problems and their solutions. I will always take my Jetta there. More