Fairfield Volkswagen

Outstanding dealer visit after recent move to Cincinnati I recently moved to Cincinnati and chose Fairfield VW due to its proximity and online reputation. Outstanding service experience. Stephanie was grea I recently moved to Cincinnati and chose Fairfield VW due to its proximity and online reputation. Outstanding service experience. Stephanie was great to work with. The work was accomplished just as promised. I took advantage of their comfortable waiting area, good coffee and wifi, to get work done while I waited. Look forward to my next service appointment! More

Fair pricing! Sales people know their inventory well. No pressure sales tactic. Vehicles are priced fair and they are honest and transparent about trade-in values. Sales people know their inventory well. No pressure sales tactic. Vehicles are priced fair and they are honest and transparent about trade-in values. They even gave me more then kbb value. Highly recommended dealership! More

Very easy dealership to work with Overall, the dealership was very easy to work with. Very responsive through email and sent additional pictures of a few different vehicles I was inter Overall, the dealership was very easy to work with. Very responsive through email and sent additional pictures of a few different vehicles I was interested in. Set up an test drive and purchased the car over a couple day period and was very informative with questions I had throughout the process. More

Best Experience Ever! At Fairfield Volkswagen I received prompt, professional, and fair service from the staff. I worked with Ryan Shoemaker, and it was very easy to commun At Fairfield Volkswagen I received prompt, professional, and fair service from the staff. I worked with Ryan Shoemaker, and it was very easy to communicate back and forth. This is now the third car I've leased from them, and I will definitely continue to do so! The entire leasing process took less than an hour. It couldn't have gone any better! I'm in love with my new car! More

Greg was great Our salesman Greg was great, very knowledgeable and helpful. We had a couple of challenges and Greg was great through them all. I'd recommend him to f Our salesman Greg was great, very knowledgeable and helpful. We had a couple of challenges and Greg was great through them all. I'd recommend him to friends and family. More

Great job! Service staff is always courteous and professional. I appreciate Chris spending the time to review all of the service items to be completed during th Service staff is always courteous and professional. I appreciate Chris spending the time to review all of the service items to be completed during this service visit, including the cost and estimated time for completion. Work was completed on time and at the cost he quoted. Great job! More

Thank you! After being in an accident, I brought my car to this dealership to be fixed. They did a great job on the body work, and had my car finished in no tim After being in an accident, I brought my car to this dealership to be fixed. They did a great job on the body work, and had my car finished in no time!!! Very friendly employees, too. More

Good experience The facility is very accommodating and the service staff is very friendly and courteous. An overall very good experience that I would recommend to ot The facility is very accommodating and the service staff is very friendly and courteous. An overall very good experience that I would recommend to others. Thank you! More

Good service I always went to this vw location.The guy was very nice. The service was very fast. The price is good too. I definitely come back. I always went to this vw location.The guy was very nice. The service was very fast. The price is good too. I definitely come back. More

Great service Stephanie and her team gave great customer service. They got me in and out of service in a timely manner. She was awesome to work with!! Stephanie and her team gave great customer service. They got me in and out of service in a timely manner. She was awesome to work with!! More