Fairfield Volkswagen

Easy to work with When VW offered a buy-back of my 20019 Diesel Sportwagen, I contacted dealers closer to Dayton about ordering a new 2018 Sportwagen. One replied that When VW offered a buy-back of my 20019 Diesel Sportwagen, I contacted dealers closer to Dayton about ordering a new 2018 Sportwagen. One replied that they would l"et me know when....". Other did not reply, except to acknowledge that I had inquired. Fairfield VW grabbed the ball and ran with it. Ryan Shoemaker found a 2017 first, then a 2018 that met my request. More

Oil leak Didn't have appointment pulled in - told me the problem, cost, time - serviced my car. Wanted to wait for my car- very comfortable wait room Didn't have appointment pulled in - told me the problem, cost, time - serviced my car. Wanted to wait for my car- very comfortable wait room More

Chad B. Is the best I can say after the 2nd go around with my warranty company and the were so unprofessional, Mr. Chad kept a positive attitude and was very helpful! Eve I can say after the 2nd go around with my warranty company and the were so unprofessional, Mr. Chad kept a positive attitude and was very helpful! Even though I will not be able to get my car fixed! I still thank Mr. Chad I’m still smiling! Thank you so very much! One day I’ll be able to buy a car right through VW and not some place that messes people over! More

Excellent courteous and dependable service I have never been disappointed in VW's service and sales over a period of many years! Great explanation on service performed and promptly responded o I have never been disappointed in VW's service and sales over a period of many years! Great explanation on service performed and promptly responded on any follow-up action required.. More

always good service, realiable I am satisfied with service that I always get at Fairfield Volkswagen. Consistency and good service is important to me and the service department is I am satisfied with service that I always get at Fairfield Volkswagen. Consistency and good service is important to me and the service department is consistent the majority of the time. More

Always a great experience! This is our fourth Volkswagen from this dealership and it’s always a great experience. Our sales associate was also great! Will continue to do busine This is our fourth Volkswagen from this dealership and it’s always a great experience. Our sales associate was also great! Will continue to do business with them. More

Best salespeople and management that care I have met quite a few salespeople during my month search for a car, and Jake, along with his manager Ron were the greatest, friendliest, and most car I have met quite a few salespeople during my month search for a car, and Jake, along with his manager Ron were the greatest, friendliest, and most caring gentleman I have met through that four week journey. I’ve visited around 15 dealerships, and I ended up back to VW Fairfield, which I’m proud to bring my business to. I trust them also:) My happiness, safety, and peace of mind in their best interest. Thank you, and when I’m ready to buy a new car, I will be back:) More

Precise, quick and effortless The service center staff is good. The service and parts availability is good. There is a large and comfortable waiting area for customers, serves free The service center staff is good. The service and parts availability is good. There is a large and comfortable waiting area for customers, serves free coffee and snacks. More

Friendly customer service and upfront about repairs and alte Good customer relations and communication on repairs and other issues. Technicians seem very professional and helpful on specific finds in the garage Good customer relations and communication on repairs and other issues. Technicians seem very professional and helpful on specific finds in the garage. Overall great dealership to take your VW. More

I'll come back for my next car here! Awesome service, they don't push you, you don't feel pressure, and they are open to negotiate and give you what you need, very friendly guys. Awesome service, they don't push you, you don't feel pressure, and they are open to negotiate and give you what you need, very friendly guys. More