Fairfield Volkswagen

Great Salesman Awesome experience thanks to the man Greg Webb-salesperson who made it happen. First time at this dealership will be coming back thanks to Greg... Awesome experience thanks to the man Greg Webb-salesperson who made it happen. First time at this dealership will be coming back thanks to Greg... More

Best car buying experience I have purchased over 25 vehicles over the years from all types of dealerships including high line manufactures. My experience at Fairfield VW was by I have purchased over 25 vehicles over the years from all types of dealerships including high line manufactures. My experience at Fairfield VW was by far the best. The team from sales led by the new car manager provided excellent service. Non pushy, knowledgeable and genuinely interested in not only finding the equipped model we wanted but at a very fair price. The xxI department was very knowledgeable and again not pushy. This was not the stereotypical dealership experience of high pressure pushy sales people and having the feeling of trying to take every angle to get you to pay more. Everything was very transparent and an excellent, professional experience. More

Great Service! Did a thorough investigation into issue with my car. They found a TSB that covered the problem. Made sure all my repairs were under warranty, and di Did a thorough investigation into issue with my car. They found a TSB that covered the problem. Made sure all my repairs were under warranty, and did them well. More

All good as usual I have always had good service here since I bought the car. Every VW employee that I have dealt with has shown both professionalism and attention to I have always had good service here since I bought the car. Every VW employee that I have dealt with has shown both professionalism and attention to detail as well as displayed a sense of urgency to do the job right and on time. More

Great Service! The service team was very friendly and well educated. The service was performed very fast. I really appreciate the car wash they gave after the servic The service team was very friendly and well educated. The service was performed very fast. I really appreciate the car wash they gave after the service was performed as well. More

Service of our vw Stephanie was great kept us informed on the vehicle. Great job by her. She is always friendly and caring above and beyond. We would totally recommend Stephanie was great kept us informed on the vehicle. Great job by her. She is always friendly and caring above and beyond. We would totally recommend her and your service department More

Oil change Stephanie was great. Helpful in phone And explained some things about the car which was helpful. Would recommend. She was very prompt and friendly t Stephanie was great. Helpful in phone And explained some things about the car which was helpful. Would recommend. She was very prompt and friendly to deal with More

I drove over 4 hours to get my Golf R I did the entire deal over the phone. All I had to do was walk in, verify that my trade was acceptable at the agreed price, and drive away. That's pre I did the entire deal over the phone. All I had to do was walk in, verify that my trade was acceptable at the agreed price, and drive away. That's pretty amazing considering I drove all the way from northwest Indiana. I was never pressured, everyone was incredibly friendly, the entire experience was great. More

Free recall service Nick and Liz (or it might have been Stephanie, I didn’t get her name) took good care of me and my car when I brought it in for a recall service. They Nick and Liz (or it might have been Stephanie, I didn’t get her name) took good care of me and my car when I brought it in for a recall service. They answered all my questions and even changed my key fob battery for me! I’ve never had anything but good, friendly and competent service at Fairfield VW. I won’t take my Golf anywhere else. More

Fair dealership Fairfield VW worked with me to get me the car I wanted and they were willing to make a fair deal to get me there. Fairfield VW worked with me to get me the car I wanted and they were willing to make a fair deal to get me there. More