
Fairfield Volkswagen
Fairfield, OH

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I bought a used vw gti from them I bought I used GTI from them and not even three weeks after owning it, it already needs a new radiator. I have the 3 month service plan, but when I t I bought I used GTI from them and not even three weeks after owning it, it already needs a new radiator. I have the 3 month service plan, but when I try to get a hold of anybody at the dealership it goes straight to voicemail and I never get a call back. More
Outstand Service They got me in right away, the people were great the wait time was short and the facility and waiting area was excellent. I would recommend this deal They got me in right away, the people were great the wait time was short and the facility and waiting area was excellent. I would recommend this dealer to anyone that is looking for exceptional service. More
Efficient wonderful service each time i had my car in for repair or parts. Did not get a loner car that i was schedule to get prior to my arrival. wonderful service each time i had my car in for repair or parts. Did not get a loner car that i was schedule to get prior to my arrival. More
Fast & Easy Fong greeted me as soon as I drove into the service center and got my information. I had bought the car a few days prior from the dealership and had a Fong greeted me as soon as I drove into the service center and got my information. I had bought the car a few days prior from the dealership and had a light out above my license plate. He listened to my claim, verified the problem, and got it into service in minutes. It took 30 minutes total all said and done for me to be in and out. Great experience this time at the service center. More
Price Met our price, ready to complete the deal when we arrived. Willing to take trade at price quoted from another dealer. Easy to buy from this dealer. Met our price, ready to complete the deal when we arrived. Willing to take trade at price quoted from another dealer. Easy to buy from this dealer. More
Simple / Honest and complete Cory: was may contact he was quick. and extremely helpful, My goal to was to pay as little as possible on an old car that needed care and he helped Cory: was may contact he was quick. and extremely helpful, My goal to was to pay as little as possible on an old car that needed care and he helped to to achieve that goal at a reasonable price for first class service. More
TOP OF THE LINE SERVICE !!! STAFF WAS GREAT AND TOOK CARE OF ME QUICKLY AND COST EFFECTIVE FOR WHAT REPAIRS THEY DID WOULD HIGHLY REFER THESE PEOPLE AT FAIRFIELD VW CLASS ACT STAFF WAS GREAT AND TOOK CARE OF ME QUICKLY AND COST EFFECTIVE FOR WHAT REPAIRS THEY DID WOULD HIGHLY REFER THESE PEOPLE AT FAIRFIELD VW CLASS ACT !! More
Very good customer service! Brought VW in for initial service. Service staff was very friendly and got me out the door in a timely manner. Keep up the great work! Thanks! Brought VW in for initial service. Service staff was very friendly and got me out the door in a timely manner. Keep up the great work! Thanks! More
AMAZING I BROUGHT MY CAR IN FOR A RECALL AND GOT SO MUCH HELPFUL INFORMATION PERTAINING TO MY CAR. VERY COURTEOUS SERVICE AND INFORMATION THAT I NEEDED TO F I BROUGHT MY CAR IN FOR A RECALL AND GOT SO MUCH HELPFUL INFORMATION PERTAINING TO MY CAR. VERY COURTEOUS SERVICE AND INFORMATION THAT I NEEDED TO FOLLOW UP ON THAT WILL HELP ME . VERY PROFESSIONAL AND TOOK TIME NOT RUSH ME OUT!!! AND I GOT MY CAR WASHED BOY DID MY CAR NEED IT.!!! THANKS SOO MUCH !!! More
Good experience Ryan and the Fairfield VW team did a great job finding my Tiguan, which is a hot vehicle and hard to find. Ryan kept me informed on the progress of t Ryan and the Fairfield VW team did a great job finding my Tiguan, which is a hot vehicle and hard to find. Ryan kept me informed on the progress of the car coming from port to the dealership. I always felt they were looking out for me. More