
Fairfield Volkswagen
Fairfield, OH

Filter Reviews by Keyword
By Type
Showing 1,146 reviews
Friendly, helpful, knowledgeable Helpful and knowledgeable in their vehicle selection. They worked with me and I was able to walk out with a great new car. Good place to go for a Volk Helpful and knowledgeable in their vehicle selection. They worked with me and I was able to walk out with a great new car. Good place to go for a Volkswagen! More
Regular Maintenance Service for Passat TDI Quality of work has always been great. Stephanie Pippin is AWESOME to work with! If i purchase another Volkswagen, it will be because of her. Quality of work has always been great. Stephanie Pippin is AWESOME to work with! If i purchase another Volkswagen, it will be because of her. More
Staff was awesome I had a very unexpected repair needed and it was the day before I had to leave for vacation. They did provide a loaner but I couldn’t take it out of s I had a very unexpected repair needed and it was the day before I had to leave for vacation. They did provide a loaner but I couldn’t take it out of state... cancelled my vacation and did things around the area. While that sucked, Stephanie was very nice about the whole experience. Cory and Fong were also very nice! I don’t typically go to dealerships for simple services but from now on I will because they were friendly, thorough and kept me informed. More
Friendly determination with a smile Got me out of my lease that i was paying for miles i wasnt using and found me a car i wanted at a reasonable price. Very excited. Will go through grea Got me out of my lease that i was paying for miles i wasnt using and found me a car i wanted at a reasonable price. Very excited. Will go through great lengths to help as much as they can More
Great They were professional and quick. Came in for oil change, I was running late but they still took me and was pleasant. Also took the time to wash the c They were professional and quick. Came in for oil change, I was running late but they still took me and was pleasant. Also took the time to wash the car. More
Great Service Experience Great service. Stephanie was courteous and explained everything. She took the time to answer all my questions. The service was completed in a timel Great service. Stephanie was courteous and explained everything. She took the time to answer all my questions. The service was completed in a timely manner so I could get on my way. More
Alignment on my 2018 Jetta I had only had my brand new Jetta for about a week when I realized it needed an alignment. I do mostly highway driving so no telling when and where it I had only had my brand new Jetta for about a week when I realized it needed an alignment. I do mostly highway driving so no telling when and where it actually happened. But they were able to get me in-in a really timely manner and also waves the fee for my first alignment. These people are great, every single department! More
Very reasonable I went this past Tuesday for a express oil change and visual all around car check... they were very detailed looking over my car and working another c I went this past Tuesday for a express oil change and visual all around car check... they were very detailed looking over my car and working another car in as well... my car took awhile longer then expected, so for me waiting awhile my oil change was free... I was surprised and thrilled they cared enough to pay for my oil change because it wasn’t a express service up to standards they follow. More
Quick and easy The workers were friendly and helpful. My experiences there have been wonderful. They help you with discounts and coupons without even asking. Highly The workers were friendly and helpful. My experiences there have been wonderful. They help you with discounts and coupons without even asking. Highly recommend this place. More
Great service! I needed (what I thought was urgent) service on my Jetta that is still under warranty. After speaking with the service advisor by phone, I was able to I needed (what I thought was urgent) service on my Jetta that is still under warranty. After speaking with the service advisor by phone, I was able to get my car looked at same day. The waiting area is very comfortable, so it's not an ordeal to have to wait for service to be completed. Above all, Stephanie Pippin is a rock star! She was extremely helpful and friendly. More