Back

Fairfield Volkswagen

Fairfield, OH

not yet
rated
1,146 Reviews

6065 Dixie Highway

Fairfield, OH

45014

Directions

By Type

Showing 1,146 reviews

October 01, 2018

Quick and Friendly Service Liz was fantastic when I dropped off my VW. The car was ready even earlier than I'd been expecting. Had a short wait to check out, but the person who More

by BREGENOLD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
September 29, 2018

Excellent, easy, affordable Super happy and stoked on my purchase if my 08 civic si! Had a few concerns afterwards but they handled them professionally and accordingly. 10/10 More

by JAMES.HAYES313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Blaine, Paul Sainola
September 28, 2018

2018 Atlas I had a great experience at Fairfield VW! They took care of me with trading in and leasing my new Atlas! They got to the price I needed! Thanks Jonath More

by MATTPATTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Blaine, Jonathan Petrey, Josh Cole
September 28, 2018

didn't hate car shopping ;) Landon was easy to talk with and to deal with. He didn't push but followed up in a nice way. He made me not despise the car shopping experience whic More

by LXNDRA08
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Landon Haft
September 26, 2018

love- hate The fact that I do not like bringing it back should be noted. I am happy that after you sent it out to be fixed by the dealer, and that it would not s More

by my little red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fong Jiang
September 24, 2018

Perfect service Everything was done efficiently and with excellence. Minimal wait time and personalized service. Salesperson was patient and accommodating to my sched More

by JAS.K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Parker, Jonathan Petrey
September 21, 2018

Complete misdiagnosis I brought my car in in June to check out a fluid leak. It was diagnosed as a transmission fluid leak and that the pan seals were broken. I had the wor More

by jensenorama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Pippin
Sep 25, 2018 -

Fairfield Volkswagen responded

Eric, I appreciate your feedback and I regret that you feel the way you do towards us. On occasion, we do misdiagnose customer concerns with their vehicles. Simply put, we are humans and we sometimes make mistakes. When that happens, we own up to the full responsibility of those mistakes. In this instance however, we do stand behind our diagnosis. While the other shop may have repaired some minor engine oil seepage, it is our belief that there is an underlying issue with the transmission. If you would like to discuss this further, please feel free to contact me directly at (513)642-0312. Tony Blaine General Manager

September 21, 2018

Very Excellent Dealership and great people! This place is great! All questions were answered and a very great buying experience. We will be buying from this dealership again in the near future! More

by STERLINGFARMS2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Shoemaker
September 20, 2018

Car slow to start Found a sensor that needed to be replaced. Cost less than I thought it would 😁😁. Kept me up to date on the process. Was satisfied with More

by RYEAKLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
September 20, 2018

Oil change This dealership is always professional, efficient, and very clean. The staff is always helpful and respectful. They check me in quickly and are alway More

by SPARKSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Dietrich
...
24
...