
Fairfield Volkswagen
Fairfield, OH

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Quick and Friendly Service Liz was fantastic when I dropped off my VW. The car was ready even earlier than I'd been expecting. Had a short wait to check out, but the person who Liz was fantastic when I dropped off my VW. The car was ready even earlier than I'd been expecting. Had a short wait to check out, but the person who helped me was friendly, More
Excellent, easy, affordable Super happy and stoked on my purchase if my 08 civic si! Had a few concerns afterwards but they handled them professionally and accordingly. 10/10 Super happy and stoked on my purchase if my 08 civic si! Had a few concerns afterwards but they handled them professionally and accordingly. 10/10 More
2018 Atlas I had a great experience at Fairfield VW! They took care of me with trading in and leasing my new Atlas! They got to the price I needed! Thanks Jonath I had a great experience at Fairfield VW! They took care of me with trading in and leasing my new Atlas! They got to the price I needed! Thanks Jonathan and Josh! More
didn't hate car shopping ;) Landon was easy to talk with and to deal with. He didn't push but followed up in a nice way. He made me not despise the car shopping experience whic Landon was easy to talk with and to deal with. He didn't push but followed up in a nice way. He made me not despise the car shopping experience which always seemed to be such a game. thank you Landon. Manager was very welcoming and thanked us at each visit for visiting. More
love- hate The fact that I do not like bringing it back should be noted. I am happy that after you sent it out to be fixed by the dealer, and that it would not s The fact that I do not like bringing it back should be noted. I am happy that after you sent it out to be fixed by the dealer, and that it would not start when you went to pick it up hopefully gives you the better understanding of my frustration. I have the van because I am usually accompanied by children . I am thankful and hopeful that I do not have to come back anytime soon. I am a little sad that it was driven back and forth on more than one occasion and I had just filled it up before it started acting up again. and when I got it back the tank was empty. I am also thankful that the other problem was solved without me having to pay again. I t was a very rough start at the beginning where I was told that I would need to get my own rental car, and then when I came back to get my stuff out of my car it was already headed to the dealership. More
Perfect service Everything was done efficiently and with excellence. Minimal wait time and personalized service. Salesperson was patient and accommodating to my sched Everything was done efficiently and with excellence. Minimal wait time and personalized service. Salesperson was patient and accommodating to my schedule. I would recommend this dealership to anyone. More
Complete misdiagnosis I brought my car in in June to check out a fluid leak. It was diagnosed as a transmission fluid leak and that the pan seals were broken. I had the wor I brought my car in in June to check out a fluid leak. It was diagnosed as a transmission fluid leak and that the pan seals were broken. I had the work done but the fluid continued to leak. I brought the car back in and was told that there seems to be something internally wrong with the transmission because it seemed to be spraying burnt transmission fluid out the vents. With only 68,000 miles I thought that was a ridiculous thing to do so I took the car somewhere else. Turns out there was an oil leak where the dirty oil was dripping onto the transmission. This shop couldn't tell the difference. The other place fixed the oil leak. No more fluid is dripping. I complained to this shop to ask for a reimbursement for the wasted work and diagnosis fees but got no response. They did respond to a review on another site, stating that they still believe there is something wrong with my transmission, even though there is nothing that indicates that. More
Very Excellent Dealership and great people! This place is great! All questions were answered and a very great buying experience. We will be buying from this dealership again in the near future! This place is great! All questions were answered and a very great buying experience. We will be buying from this dealership again in the near future! Its hard to find a place where u can go and ask all the needed questions without feeling stressed. They do not pressure u to buy anything and they ask u want u want and actually care about your decision. Could not have been a better experience. Highly encourage u to buy here from this vw dealership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Car slow to start Found a sensor that needed to be replaced. Cost less than I thought it would 😁😁. Kept me up to date on the process. Was satisfied with Found a sensor that needed to be replaced. Cost less than I thought it would 😁😁. Kept me up to date on the process. Was satisfied with everything More
Oil change This dealership is always professional, efficient, and very clean. The staff is always helpful and respectful. They check me in quickly and are alway This dealership is always professional, efficient, and very clean. The staff is always helpful and respectful. They check me in quickly and are always good at keeping me up to date on any recall notices. More