Fairfield Volkswagen

Prompt, Professional, and Quick Service department here is top notch, they are not only technically savy, but true professionals that you can trust. Waiting area is nice and I was a Service department here is top notch, they are not only technically savy, but true professionals that you can trust. Waiting area is nice and I was able to work on the wifi with no issues. More

Everything went as expected, no surprises. Quality workmanship done in professional manner. The price was in line as to what was quoted. Customer Service communicated very well. I was satisf Quality workmanship done in professional manner. The price was in line as to what was quoted. Customer Service communicated very well. I was satisfied with the service experience. More

Liz is the best! Liz really cares about her customers! From first to last contact she went out of her way to make sure I got the best deal I could. Great empoloyees li Liz really cares about her customers! From first to last contact she went out of her way to make sure I got the best deal I could. Great empoloyees like this is why Fairfield's VW dealership is worth the extra drive time to get there. More

New tires I recently took advantage of a tire special that the Fairfield Volkswagon was offering. They were exceptionally accommodating when I made my appointm I recently took advantage of a tire special that the Fairfield Volkswagon was offering. They were exceptionally accommodating when I made my appointment, even as close to their deadline for the offer. They were quick, efficient, professional, and friendly with their sevice. More

Great Service! Stephanie was very helpful and knowledgeable relating to what I needed done. She made the experience pleasant and easy. I look forward to returning he Stephanie was very helpful and knowledgeable relating to what I needed done. She made the experience pleasant and easy. I look forward to returning here again! More

Satisfying. Scott was very helpful in meeting all of our wants and needs .He went out if his way to help us get the car we wanted! Scott was very helpful in meeting all of our wants and needs .He went out if his way to help us get the car we wanted! More

ecm software upgrade I arrived 15 minutes early for a scheduled one hour service. I was logged in at 8;24am and was not contacted by the service rep until 2 hours later. I arrived 15 minutes early for a scheduled one hour service. I was logged in at 8;24am and was not contacted by the service rep until 2 hours later. He explained that there was a problem uploading the software, but, that it should be only another 15 to 20 minutes longer. One hour later he came to tell me that the service was complete, and said he was "sorry for the delay". More

Good Service but expensive Service was timely and courteous but it was significantly more expensive than was anticipated. No loaner was provided but I knew that before bringing Service was timely and courteous but it was significantly more expensive than was anticipated. No loaner was provided but I knew that before bringing my car in for service. Waiting area was clean and comfortable. More

Loving my new GTI! Ryan did a great job helping me compare a new Jetta and a GTI. From test drive to signed paperwork was smooth sailing. Easily the least stressful ca Ryan did a great job helping me compare a new Jetta and a GTI. From test drive to signed paperwork was smooth sailing. Easily the least stressful car buying experience I've had. More

Great selection of cars and terrific customer service I was really pleased with the time and efforts of the car dealership to come up with a customized deal which fits my pocket. There were multiple itera I was really pleased with the time and efforts of the car dealership to come up with a customized deal which fits my pocket. There were multiple iterations and the salesman was very patient and always smiling. VW Fairfield has a great team who really want to satisfy the clients and earn their repeat business. Great work team!! More