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Fairfield Volkswagen
Fairfield, OH
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Oil Change Stephanie provided great service. Came in for an oil change and they got me in and out quickly. Car wasn't washed when finished ,but she got it Stephanie provided great service. Came in for an oil change and they got me in and out quickly. Car wasn't washed when finished ,but she got it taken care of in a few minutes. More
First Time Visit I was in desperate need of an oil change. Called several different places and no one had time for me. Called Fairfield Volkswagen and they got me ri I was in desperate need of an oil change. Called several different places and no one had time for me. Called Fairfield Volkswagen and they got me right in. I thought, 'Oh I'll be going to a dealership and it will cost me an arm and a leg'. This was not the case. Very reasonably priced. Great staff. Beautiful facility. Nick Moore took really good care of my Volkswagen EOS. I will definitely go back there again. More
Great customer service Great service. I had an evening appointment to test drive car and everyone was helpful and explained all my questions as well as show me the things Great service. I had an evening appointment to test drive car and everyone was helpful and explained all my questions as well as show me the things I was interested in knowing about the vehicle. More
Rough start to great ending Great job by Greg. Had a rough first experience at the dealership and Greg turned it around for me and was able to put me in a much better vehicle tha Great job by Greg. Had a rough first experience at the dealership and Greg turned it around for me and was able to put me in a much better vehicle than originally planning on. Super friendly and professional. If it wasn’t for Greg being such an awesome person I would have turned away from this dealership all together. Highly recommend Greg. Can’t really say anything else good about the dealership itself. Thank you Greg for doing everything you could for me. More
Purchase used car Everyone, salesman to manager to finance manager were simply outstanding. Very streamlined, honest and straightforward purchase. Enjoyed being there. Everyone, salesman to manager to finance manager were simply outstanding. Very streamlined, honest and straightforward purchase. Enjoyed being there. Would buy a car from Hunter, the salesman, and will recommend the dealership to anyone. More
Excellent Service Went in with a stuttering problem during a cold start up. They had the car all fixed up in just a few hours. Service was fast and approachable. Very h Went in with a stuttering problem during a cold start up. They had the car all fixed up in just a few hours. Service was fast and approachable. Very happy! More
Heating issue Timeliness of work and customer service was good. Problem was somewhat fixed, but now low coolant light keeps coming on. Coolant was flushed to fix Timeliness of work and customer service was good. Problem was somewhat fixed, but now low coolant light keeps coming on. Coolant was flushed to fix problem. More
quick fix! I needed an oil change and check up before a long trip. Express service got me in and out in 30 minutes! I settled in to do some work and it was over I needed an oil change and check up before a long trip. Express service got me in and out in 30 minutes! I settled in to do some work and it was over and the car was washed before I knew it. Thank you! More
Average Service Service and warranty work was average. I assume all was completed, no one went over report with me. Oil changes are expenses ($69.95) and they didn' Service and warranty work was average. I assume all was completed, no one went over report with me. Oil changes are expenses ($69.95) and they didn't wash my car! Was told it was broke...guess they don't know how to hand wash either. More
Service has slipped I have been a customer of the Fairfield Volkswagon dealership for about fours years. Their service used to be the best around. I feel it has slipped t I have been a customer of the Fairfield Volkswagon dealership for about fours years. Their service used to be the best around. I feel it has slipped to average in the last year with turnover of employees and maybe new processes. The service is still good, but I would not recommend them as highly as I would have before. More