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Fairfield Volkswagen

Fairfield, OH

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1,146 Reviews

6065 Dixie Highway

Fairfield, OH

45014

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Showing 1,146 reviews

January 14, 2019

Great experience! My wife and I already knew exactly what we wanted, so it was just a matter of finding it and getting the best deal we could. Ryan Shoemaker was our sa More

by Shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shoemaker
January 14, 2019

Great service Thank you Fong. As always you are great. So glad I got my tire fixed before the snow hit. And thank you Stephanie for taking the time to look up my ti More

by WCPITTS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin, Fong Jiang
January 11, 2019

Ask for Ryan Ryan and the Fairfield VW team were friendly, curteous, and knowledgeable. Negotiations were straightforward and no-nonsense. Pleased to work with a More

by NC2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shoemaker
January 11, 2019

Good used car experience They moved quickly to help with used car purchase. Not pushy but helpful. Paint shop did great job on fixing a paint problem. Good buying experience More

by CBAUCKE46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Blaine, Landon Haft
January 07, 2019

Computer Update I believe I worked with Nick (didn't see his name on the list below) on this last visit but I've typically had the pleasure of working with Fong. Bot More

by Brian S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fong Jiang
January 07, 2019

Great service, on time and fixed exactly what we asked them. We had great service, and they fixed exactly what we asked them too. We will definitely return in the future. I think they were great. More

by KENTBROMAGEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Blaine, Josh Neeley
January 06, 2019

Great price and experience Everyone was very friendly and explained the buying process very well. The car looked great when we picked it up. Greg Webb help us threw the buying p More

by MOLLETT82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Webb
January 04, 2019

Good service team I've been servicing my Jetta with these guys for the last four years. They do a great job! I am glad to recommend there team. More

by JDUB75.JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
January 03, 2019

Oil change Stephanie did a very good job keeping me informed Because this is how I felt.Stephanie was very polite and friendly.She knew what she was doing and did it well. Thank you for your service. More

by DREUMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Pippin
January 01, 2019

All work not completed!! Took car in to have fuel pump replaced and 2 dents repaired(all under extended warranty). Fuel pump was repaired but the person who wrote the ticket u More

by CRCMJ23NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Neeley
Jan 31, 2019 -

Fairfield Volkswagen responded

I have attempted to contact you via email and have not received any response. If you care to discuss this issue further, please contact me at 513.642.0312. Regards, Tony Blaine General Manager

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