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Fairfield Volkswagen
Fairfield, OH
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Great experience! My wife and I already knew exactly what we wanted, so it was just a matter of finding it and getting the best deal we could. Ryan Shoemaker was our sa My wife and I already knew exactly what we wanted, so it was just a matter of finding it and getting the best deal we could. Ryan Shoemaker was our salesman. He was very personable and did everything he could to get us the best deal possible. Likeable, trustworthy, knowledgeable about the product. These are all the things that make Ryan an ideal salesman. Additionally, we had to have the vehicle we wanted sent over from another area dealership. Ryan worked with the other dealership to get the vehicle transported and in our possession ON THE SAME DAY! Great job! More
Great service Thank you Fong. As always you are great. So glad I got my tire fixed before the snow hit. And thank you Stephanie for taking the time to look up my ti Thank you Fong. As always you are great. So glad I got my tire fixed before the snow hit. And thank you Stephanie for taking the time to look up my tire warranty information. You saved me a lot of money. More
Ask for Ryan Ryan and the Fairfield VW team were friendly, curteous, and knowledgeable. Negotiations were straightforward and no-nonsense. Pleased to work with a Ryan and the Fairfield VW team were friendly, curteous, and knowledgeable. Negotiations were straightforward and no-nonsense. Pleased to work with a team of professionals to get a fair deal on a great car. Love the GTI! More
Good used car experience They moved quickly to help with used car purchase. Not pushy but helpful. Paint shop did great job on fixing a paint problem. Good buying experience They moved quickly to help with used car purchase. Not pushy but helpful. Paint shop did great job on fixing a paint problem. Good buying experience More
Computer Update I believe I worked with Nick (didn't see his name on the list below) on this last visit but I've typically had the pleasure of working with Fong. Bot I believe I worked with Nick (didn't see his name on the list below) on this last visit but I've typically had the pleasure of working with Fong. Both gentlemen were and have been very helpful and respectful each time I've come in. They come across as transparent and flexible when discussing service for my vehicle. The solid performance of the entire service department is one of the reasons I have been a repeat customer at Fairfield VW. More
Great service, on time and fixed exactly what we asked them. We had great service, and they fixed exactly what we asked them too. We will definitely return in the future. I think they were great. We had great service, and they fixed exactly what we asked them too. We will definitely return in the future. I think they were great. More
Great price and experience Everyone was very friendly and explained the buying process very well. The car looked great when we picked it up. Greg Webb help us threw the buying p Everyone was very friendly and explained the buying process very well. The car looked great when we picked it up. Greg Webb help us threw the buying process which was awesome. More
Good service team I've been servicing my Jetta with these guys for the last four years. They do a great job! I am glad to recommend there team. I've been servicing my Jetta with these guys for the last four years. They do a great job! I am glad to recommend there team. More
Oil change Stephanie did a very good job keeping me informed Because this is how I felt.Stephanie was very polite and friendly.She knew what she was doing and did it well. Thank you for your service. Because this is how I felt.Stephanie was very polite and friendly.She knew what she was doing and did it well. Thank you for your service. More
All work not completed!! Took car in to have fuel pump replaced and 2 dents repaired(all under extended warranty). Fuel pump was repaired but the person who wrote the ticket u Took car in to have fuel pump replaced and 2 dents repaired(all under extended warranty). Fuel pump was repaired but the person who wrote the ticket up”forgot” to include the dent repair. Now i have to take the car back at a later date to have completed. Guess my times not important to this place. They sell you on the extended coverage but good luck cashing in a claim on it. More