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Fairfield Volkswagen
Fairfield, OH
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Best dealership experience ever!!!!! Fantastic service department, would recommend Fairfield Volkswagen to everyone. I would take my vehicle here to be serviced every time. Fong is the be Fantastic service department, would recommend Fairfield Volkswagen to everyone. I would take my vehicle here to be serviced every time. Fong is the best service advisor, he was very professional with my service process. Keep up the good work. More
Bad day I was not satisfied that I sat there and was not offered from anyone to take me home.I was there for 4 hrs.and I was sitting in waiting area with anot I was not satisfied that I sat there and was not offered from anyone to take me home.I was there for 4 hrs.and I was sitting in waiting area with another person that was there MAYBE 30 min.and they came out and offered her a shuttle to give her a ride home thats how I found out you had a shuttle.Also the day before I had tires put on my car from someplace else because it was a lot cheaper and they wanted to rotate my tires.They were a day old I found that pretty weird,so I wasn't impressed.Thank You More
20000 mile service I was treated very well. Bill Kurtz is an excellent mechanic, he went above and beyond my expectations. Thanks to Nick Moore for getting me in and out I was treated very well. Bill Kurtz is an excellent mechanic, he went above and beyond my expectations. Thanks to Nick Moore for getting me in and out efficiently. More
Excellent Service Department We dropped off our car for an oil leak rrpair. Nick Moore was our Service Consultant. Nick provived us with a Service loaner vehicle which helps ever We dropped off our car for an oil leak rrpair. Nick Moore was our Service Consultant. Nick provived us with a Service loaner vehicle which helps everyone tremendously. Our car was fixed the same day and Nick explained everything and topped it off by saying the repair was free due to a faulty part. We switched from Beachmont VW to Fairfield VW several years ago. We find this dealership very trustworthy. More
Got my car door fixed! Thanks for getting my care door issue diagnosed & fixed quickly. I'm happy that I won't be falling out of my car while driving any time soon! Thanks for getting my care door issue diagnosed & fixed quickly. I'm happy that I won't be falling out of my car while driving any time soon! More
Superb! The service team is very welcoming and compassionate for all concerns. Very thankful to have such a fantastic team taking care of me and my cars! The service team is very welcoming and compassionate for all concerns. Very thankful to have such a fantastic team taking care of me and my cars! More
quick fix I've been having necessary work done here often in the past 6 months. The diagnosis and fix for my recent issue was handled with skill and generosity. I've been having necessary work done here often in the past 6 months. The diagnosis and fix for my recent issue was handled with skill and generosity. More
Won't go anywhere else Reliable, timely, and friendly! I brought in my Jetta for multiple issues including a dead batttery and exhaust problems. My car was fixed, good as ne Reliable, timely, and friendly! I brought in my Jetta for multiple issues including a dead batttery and exhaust problems. My car was fixed, good as new, for a reasonable price in no time at all. More
Quick Service I brought my Jetta Tdi in for service. The customer service person(I believe his name was Nick) was friendly and the service was quick! I brought my Jetta Tdi in for service. The customer service person(I believe his name was Nick) was friendly and the service was quick! More
Exemplary service! Brought my Beetle in for sever front end vibration. Turned out to be ice frozen on the passenger side front wheel. When I returned in the afternoon Brought my Beetle in for sever front end vibration. Turned out to be ice frozen on the passenger side front wheel. When I returned in the afternoon, found that sitting in the heated shop corrected the issue. Took a test ride and verified vibration was no longer an issue. left very happily with my car! More