Fairfield Volkswagen
Fairfield, OH
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70K service + Software Update + Wash in 45 mins - Excellent Saturday Morning 8 am service was very easy to book online. Friendly email reminders. 3 year old friendly waiting room... The kicker - 2 hour service Saturday Morning 8 am service was very easy to book online. Friendly email reminders. 3 year old friendly waiting room... The kicker - 2 hour service done in 45 mins. Very friendly staff. More
Service Everyone was courteous and helpful. The 20,000 mile check and the computer update were completed in a timely manner - much faster that anticipated - m Everyone was courteous and helpful. The 20,000 mile check and the computer update were completed in a timely manner - much faster that anticipated - much appreciated. More
Great salesperson, car not so much. Our salesperson was helpful, nice, and I'd go back to him in a heartbeat. The used car I purchased has a broken cruise control, and my brights don't w Our salesperson was helpful, nice, and I'd go back to him in a heartbeat. The used car I purchased has a broken cruise control, and my brights don't work. More
Easiest Purchase Process Ever Things went smoothly, I didn't feel pressured and I got exactly what I wanted. What more can anyone ask for.... (a key chain would've been nice but I Things went smoothly, I didn't feel pressured and I got exactly what I wanted. What more can anyone ask for.... (a key chain would've been nice but I just like swag) More
painless and fun This was my 3rd Volkswagen purchased from here, that says it all being I loathe car salesmen. They didn't pay the typical bs sales games, did what the This was my 3rd Volkswagen purchased from here, that says it all being I loathe car salesmen. They didn't pay the typical bs sales games, did what they said they would, simple as that. More
I love my new Jetta! This was my first time buying a car and I worked with Jake Hillard, and his customer service was outstanding! He did everything and anything that he c This was my first time buying a car and I worked with Jake Hillard, and his customer service was outstanding! He did everything and anything that he could to make the sale of my car work with my down payment options! Everyone who worked there was very friendly and I would highly recommend making Fairfield Volkswagen your number one choice when shopping for a car! More
This is #3 VW for me! This is my third Tiguan. I have been extremely satisfied with my service at Fairfield VW. Although I know VW is making money off my lease I have alwa This is my third Tiguan. I have been extremely satisfied with my service at Fairfield VW. Although I know VW is making money off my lease I have always felt I have been treated fairly and I trust that I was given the best deal. Landon Haft has always dealt with me with a no pressure and made me feel comfortable and confident in all of my dealings with him. I never felt like he was trying to push the higher price product on me. I don't like to haggle at the dealership so I do most negotiations on line and through email. When I'm ready to come in he has the vehicles I want to look at ready. He was always open and honest and if he didn't have what package I was looking for he would find it and have it brought in. I have felt so good about my dealings with Landon and Fairfield VW I brought my daughter in for her 1st Jetta and now she is on her 2nd one herself. Service and body work have been very good to work with too. I will return for sure! More
I have bought before and I will again I always have the best experience buying here. The service is perfect and you are treated like a king. They are the first stop when buying a car eve I always have the best experience buying here. The service is perfect and you are treated like a king. They are the first stop when buying a car every time. More
My sales representative was fine and very nice, but when it came time to talk numbers and the sales manager was around the service was aweful. There was ZERO communication, a price appeared in front of me a it came time to talk numbers and the sales manager was around the service was aweful. There was ZERO communication, a price appeared in front of me and it was about $3000 out of the ballpark. I had proof from kelly blue book of what i was willing to pay and they just kept trying to take advantage of me in any way possible. More
I have purchased three Volkswagon Jettas from Fairfield Volkswagon and I would never take my business elsewhere. When purchasing a car I expect the nothing but the best service and that is what I have alwa Volkswagon and I would never take my business elsewhere. When purchasing a car I expect the nothing but the best service and that is what I have always received from them. Whether it is when purchasing a new car, service, or the body shop-I never have to worry about anything at Fairfield Volkswagon. They are very accommodating and I highly recommend this dealership to anyone who is looking for loyalty, great service, and friendliness. More