Fairfield Volkswagen
Fairfield, OH
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Excellent Experience I love Fairfield Volkswagen. I bought my car there and have it serviced there as well. Employees are more than helpful and courteous. I highly reco I love Fairfield Volkswagen. I bought my car there and have it serviced there as well. Employees are more than helpful and courteous. I highly recommend!!! More
Great purchase experience of my 2015 GTI I immediately noticed the difference with Fairfield VW staff being much more professional than the other dealerships. No pressure and very knowledgab I immediately noticed the difference with Fairfield VW staff being much more professional than the other dealerships. No pressure and very knowledgable of their products. They didn't have the specific model and color of the GTI I wanted. They didn't try to talk me into another one but instead said they would get it and wanted to make sure I got the car exactly as I wanted it. The purchase was quick and easy including the finance department. They also installed my splash guards while I was finishing up the paperwork. Highly recommend them to anyone in the area! Love my new GTI!!! More
surprise !!! Yes must of you are professional . But I barely understand why you didn't wash my car as promised . Surprised when my daughter discovered it !! Yes must of you are professional . But I barely understand why you didn't wash my car as promised . Surprised when my daughter discovered it !! More
my sons first car we were looking for my sons first car. we found it at fairfield volkswagen. it was a 2006 ford mustang and he loves it. john was very nice and helpful we were looking for my sons first car. we found it at fairfield volkswagen. it was a 2006 ford mustang and he loves it. john was very nice and helpful. he made us very comfortable during the purchasing process which was not very long at all compared to the other purchases we have made. i will definitely recommend you to friends and family. More
Service 40,000 The 40,000 check-up on 2014 Jetta TDI. The service person explained to me the cost. Everything and Everyone was great and I will be back for more The 40,000 check-up on 2014 Jetta TDI. The service person explained to me the cost. Everything and Everyone was great and I will be back for more service. More
Great service again! I have been a VW owner for over 8 years now (all bought at Fairfield VW, thank you Landon!) and have always had good reliable service. Everyone I int I have been a VW owner for over 8 years now (all bought at Fairfield VW, thank you Landon!) and have always had good reliable service. Everyone I interact with has always been upfront and knowledgeable about the service they are going to perform on my vehicle. More
Excellent service all the way around. Highly recommend Everyone at this dealership was very courteous and friendly. The service was excellent. Everything was explained in detail. Josh went through step Everyone at this dealership was very courteous and friendly. The service was excellent. Everything was explained in detail. Josh went through step by step as to what was done with the car and checked. The charges were explained in detail. I highly recommend this Volkwagen for having your car serviced. More
sales Very nice young man, informative and helpful! Sales manager Kyle very nice too. Made it very easy. And we're cooperative with picking up the car beca Very nice young man, informative and helpful! Sales manager Kyle very nice too. Made it very easy. And we're cooperative with picking up the car because we were Ina time crunch. Both young men are an asset to Fairfield Volkswagon! More
Clutch replacement under warranty Fairfield VW got my Passat right in to investigate a possible clutch failure. They had the trans out the same day and found that the pressure plate h Fairfield VW got my Passat right in to investigate a possible clutch failure. They had the trans out the same day and found that the pressure plate had failed after only 36,500 miles. They were good to keep the car an extra day and check it out thoroughly before they returned it to me. Chad was very courteous and to the point on what the exact problem was, even took a picture of the failed pressure plate for me, which was important for this engineer that also does most of his own maintenance. More
super easy service Scheduling couldn't be easier via online app....service team member greets you promptly in the drive in service bays, provide estimated completing tim Scheduling couldn't be easier via online app....service team member greets you promptly in the drive in service bays, provide estimated completing time and an update on progress, waiting area is comfortable & has good wifi connection that allows one to work while waiting. Fairfield VW Service Dept is firing on all cylinders ! More