Fairfield Volkswagen

Daughters car repair Thank you very much mike shwartz and guy Marino for taking great car of my daughters car .... It's good to know that she is all safe now for college ! Thank you very much mike shwartz and guy Marino for taking great car of my daughters car .... It's good to know that she is all safe now for college !!! Very pleased with my service experience..... ;) More

Excellent service for preventative maintenance I had my Touareg in for routine maintenance, I was very well pleased with the service and the service advisor. I feel that they went over and above my I had my Touareg in for routine maintenance, I was very well pleased with the service and the service advisor. I feel that they went over and above my expectations and made sure that I was pleased in every way.. More

Great customer service. Friendly, approachable but unbending with price. Generally it was a good experience. I recommend VW to anyone who longs for quality, safety and cool d Friendly, approachable but unbending with price. Generally it was a good experience. I recommend VW to anyone who longs for quality, safety and cool drive. More

Long-distance purchase was flawless! I was looking for a very specific, gently used VW convertible beetle, and the team at Fairfield Volkswagen - 581 miles from home - did a fabulous job I was looking for a very specific, gently used VW convertible beetle, and the team at Fairfield Volkswagen - 581 miles from home - did a fabulous job in getting me in the exact car I wanted at a fair price. Jake was upfront and forthright about the car, the process and pricing, making sure there were no surprises after a long trip, and did a great job explaining features and options. They were even there waiting for me at Dayton's airport, 45 minutes away from the dealership. Terrific experience, and absolutely love the car! More

Flexible staff I had issues with my Keyless Entry. I forgot my spare key. The staff was flexible, worked quickly after I was late to my appointment. I had issues with my Keyless Entry. I forgot my spare key. The staff was flexible, worked quickly after I was late to my appointment. More

Great experience Very flexible staff, was able to coordinate a sale from overseas so that the vehicle was ready when I returned stateside. Responsive and informative d Very flexible staff, was able to coordinate a sale from overseas so that the vehicle was ready when I returned stateside. Responsive and informative dealer. More

Volkswagen Rabbit I was able to set up an appt quickly, they had a loaner available, and they responded to the cars issues quickly and professionally. I picked up a pie I was able to set up an appt quickly, they had a loaner available, and they responded to the cars issues quickly and professionally. I picked up a piece of metal from the road and they were able to remove the metal without seriously hurting my car or pocket book. A stupid thing happened and they had reasonable solutions for my car issues. Thanks for making a crazy week a little less crazy. More

Sevice Visit Brought my daughters 2007 VW Jetta in for routine maintence and a back to school "physical". They had the work completed before I could even get comfo Brought my daughters 2007 VW Jetta in for routine maintence and a back to school "physical". They had the work completed before I could even get comfortable in the waiting area. It's great knowing that she will be driving a safe, reliable car back to Ball State to start her sophmore year of college. More

10000 mile service very professional Offer a loaner car if the service took more than an hour. Explained the service they completed very well. I would recommend buying a very professional Offer a loaner car if the service took more than an hour. Explained the service they completed very well. I would recommend buying and servicing cars from this dealership More

First visit with our new car Guy Marino patiently addressed each of the many concerns I had regarding my new car. It is rare to like a car more after a trip to the mechanic, but Guy Marino patiently addressed each of the many concerns I had regarding my new car. It is rare to like a car more after a trip to the mechanic, but Guy pulled it off. While I hope not to do too much business with the service department, this first experience was great. Five-star treatment. More