Fairfield Volkswagen

Great service Service was great! Had an oil change and other minor things. Chris at the desk was very pleasant and so nice to work with. Thank you! Service was great! Had an oil change and other minor things. Chris at the desk was very pleasant and so nice to work with. Thank you! More

10k service The service was easy to schedule, fast and precise. The personnel was very polite, informative and very professional. I am very satisfied with my expe The service was easy to schedule, fast and precise. The personnel was very polite, informative and very professional. I am very satisfied with my experience. More

Trustworthy I drive 40 miles passing two other dealerships because I feel I get the best value at Fairfield VW. They explain and demonstrate their service recomme I drive 40 miles passing two other dealerships because I feel I get the best value at Fairfield VW. They explain and demonstrate their service recommendations in a trusting way. More

Very friendly and helpful! Very friendly and helpful with all our questions! Helping to put my wife in the car she deserved and not in just some car that they had on there lot. Very friendly and helpful with all our questions! Helping to put my wife in the car she deserved and not in just some car that they had on there lot. We explained what we wanted and they did there best to make it happen. More

GTI service Thanks for taking care of me and my GTI. Your dealership went above and beyond to take care of my needs and lend me a vehicle to assist when repairs t Thanks for taking care of me and my GTI. Your dealership went above and beyond to take care of my needs and lend me a vehicle to assist when repairs took longer than expected. More

Prompt Service I was promptly received at the appointed time. The person attending to me (Fong Jiang) was knowledgeable and understood all my issues and helped recti I was promptly received at the appointed time. The person attending to me (Fong Jiang) was knowledgeable and understood all my issues and helped rectify them. More

Repeat customer I am very satisfied with this dealership they are pleasant to deal with, helpful, and reasonable. I have purchased both new and used vehicles from thi I am very satisfied with this dealership they are pleasant to deal with, helpful, and reasonable. I have purchased both new and used vehicles from this dealership as well as having service work performed there More

All the associates I came in contact with were very nice. They we're very helpful and accomidating. I would recommend this center to,people, I do mot always come here because it's too far from my home, so it' They we're very helpful and accomidating. I would recommend this center to,people, I do mot always come here because it's too far from my home, so it's not convenient. More

routine factory maintenance Stephanie was super helpful and very friendly. Car was ready on time. Stephanie offered a pre-paid maintenance option that would cover my next coupl Stephanie was super helpful and very friendly. Car was ready on time. Stephanie offered a pre-paid maintenance option that would cover my next couple service visits and it will save me some money - I appreciated that. She also called with an update on progress of my car because she knew I wanted it finished by a particular time. Great service experience. More

Golf Service Appointment Very efficient and fully responsive to all concerns I had. A followup appointment was needed and staff was very efficient in arranging it. All issues Very efficient and fully responsive to all concerns I had. A followup appointment was needed and staff was very efficient in arranging it. All issues addressed nicely. More