Fairfield Volkswagen
Fairfield, OH
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Always a good experience! From the time that I bought my car from them, to every time I get my oil changed, it is always a good visit. Service always has appointments availabl From the time that I bought my car from them, to every time I get my oil changed, it is always a good visit. Service always has appointments available to me at convenient times. The waiting area has very good wifi, tables to use, tv, vending, coffee, water. Guy Marino and Stacey Riggs always treats us well! I am very pleased with Fairfield Volkswagon and our experiences there! More
Purchase of my new Golf R Reached out to the Fairfield dealership and was contacted by the sales associate, Landon. He was fantastic! He was very prompt in his communication of Reached out to the Fairfield dealership and was contacted by the sales associate, Landon. He was fantastic! He was very prompt in his communication of the purchase of the car and ensured we experienced a very smooth interaction after our 4 hour drive to pick up our new car. Took time to explain all of the features and made us very comfortable about all the technology! Very impressed! I even recommended that our neighbor who also wanted an R to go see him! It's worth the drive! More
Josh is the best! We came in without an appointment to get the engine cover under the car repaired. It had fallen down and was tied up to the hood. Josh was able to exp We came in without an appointment to get the engine cover under the car repaired. It had fallen down and was tied up to the hood. Josh was able to explain what had happened and how to best fix it so it would stay up. He took his time and was patient. This relieved me immensely as I had to take the day off from work to deal with it. It was fixed within an hour and a half at very little cost including an oil change. We are a 75-year-old couple, both retired professors, and really appreciate young people that don't treat the elderly like they are stupid! I love my 2004 Beatle and want it to last! and I think you ought to add Josh's name to the service list!!! More
20,000 mile check Everyone was very helpful and friendly. I was told it would be about an hour, it was just over so not too bad. All the cup checks performed were expl Everyone was very helpful and friendly. I was told it would be about an hour, it was just over so not too bad. All the cup checks performed were explained. More
regular maintenance service I just did a oil change fro regular maintenance. The fallibility was cleaned and inviting. The service was quick. The service person was courteous and I just did a oil change fro regular maintenance. The fallibility was cleaned and inviting. The service was quick. The service person was courteous and explain the overall status my vehicle.. More
Best new car buying experience to date I have bought several new cars over the years (66) and I must applaud Mike Rickard and the staff at Fairfield VW for their genuine use of good manners I have bought several new cars over the years (66) and I must applaud Mike Rickard and the staff at Fairfield VW for their genuine use of good manners, professionalism and patience. This entire experience was a welcome change from other dealers from which we could have bought our new car. Well done Fairfield VW More
Body Shop repairs Just picked up my 2012 VW Passat from the Fairfield VW Body Shop & it looks GREAT. Tony and his team of repairmen do amazing work. It was great gettin Just picked up my 2012 VW Passat from the Fairfield VW Body Shop & it looks GREAT. Tony and his team of repairmen do amazing work. It was great getting into my car and not having a dust or dirt from sitting inside the shop while the repairs were made. I'm a Fairfield VW Body Shop customer for life. Thank you. More
Dealer of mine was really patient , that's nice. Dealer here is patient and they are professional for finding the car you need and talk about the price you want, and the after purchasing service is w Dealer here is patient and they are professional for finding the car you need and talk about the price you want, and the after purchasing service is wonderful for me, gave me a full gas after I finished my purchase. Will introduce my friends here if they need a Volkswagen! Thank you Max! More
Excellent Sales & Service We had our 2012 Passat TDI SE in for service and ended up trading it in for a 2015 Passat TDI SEL. We are very happy with Volkswagen vehicles and the We had our 2012 Passat TDI SE in for service and ended up trading it in for a 2015 Passat TDI SEL. We are very happy with Volkswagen vehicles and the service/sales associates at Fairfield Volkswagen. Thanks for taking such great care of us!! More
Friendly staff We had a very good experience. Our salesman went the extra mile to find the car we wanted. We would recommend this dealership to friends. We had a very good experience. Our salesman went the extra mile to find the car we wanted. We would recommend this dealership to friends. More