Fairfield Volkswagen

Another great experience - Best VW dealer in the area After purchasing two prior VWs, on certified, one new the latest purchase of a 2016 Golf R again was taken care of in excellent fashion by Landon. Goo After purchasing two prior VWs, on certified, one new the latest purchase of a 2016 Golf R again was taken care of in excellent fashion by Landon. Good customer service, attention to details and an expedient delivery. Accommodated unique requests to leverage loyalty incentive. Highly recommended for anyone in the market for a VW in the Cinci area. More

Fairfield VW Team is awesome! I'm new in town and from the moment I walked in the door I felt welcomed. The staff at Fairfield VW took care of me and gave great customer service f I'm new in town and from the moment I walked in the door I felt welcomed. The staff at Fairfield VW took care of me and gave great customer service from start to finish. I will definitely make this my store/dealership More

Oil Change Very fast didn't know the break fluid had to be changed at the 30,000 mile oil change and I was told when I arrived for my apt that no one was availab Very fast didn't know the break fluid had to be changed at the 30,000 mile oil change and I was told when I arrived for my apt that no one was available to take care of that - so why make an apt? Then th eclerk came back and changed what he had told me nd was very apologetic - I was relieved as I had to drive 45 mins to get there for the appt. I was told my car would be swept out, they washed it but never sweeps it out. But over all - I'm pleased with the service I had received. More

VW purchase Oct 2015 Management and sales at this dealer were professional, efficient, and courteous every step of the way. That was respectively Mr. Josh Cole and Mr. Jo Management and sales at this dealer were professional, efficient, and courteous every step of the way. That was respectively Mr. Josh Cole and Mr. John Reszke, Yes a challenging environment right now with the Diesel issues, but that makes this a good time to consider VW gasoline models. Fairfield VW demonstrates exceptional quality in a number of ways not typical of other dealers: the staff, the focus on VW vehicles only which in fact remain better quality than so many other choices out there, the number of vehicles to chose among, etc. More

Excellent service from Chad and STACEY As usual Chad takes excellent care of his customers. He is very knowledgable and courteous. He keeps you informed on the progress of your repair. STA As usual Chad takes excellent care of his customers. He is very knowledgable and courteous. He keeps you informed on the progress of your repair. STACEY is always around if you have any ? Or issues she can help you with. They are the reason I keep coming back!!! More

Professionalism Ryan and the dealership were professional, kept their part of the deal, and worked hard to locate my GTI and bring it here. They were courteous and r Ryan and the dealership were professional, kept their part of the deal, and worked hard to locate my GTI and bring it here. They were courteous and responsive to my many questions. More

Courteous, knowledgeable Our 2010 VW Jetta wouldn't start without being jumped. The battery had been tested and it checked out fine. So, we brought it in for diagnostic testin Our 2010 VW Jetta wouldn't start without being jumped. The battery had been tested and it checked out fine. So, we brought it in for diagnostic testing. Chas was extremely helpful, courteous, professional and went out of his way to make us feel valued. He also provided a courtesy car while ours was being serviced. Guy did everything he could to keep the cost down when it was only a bad battery. More

New Car I recently purchased a 2015 Jetta and the purchasing experience went very well at Fairfield Volkswagen. The sales team was very knowledgeable about t I recently purchased a 2015 Jetta and the purchasing experience went very well at Fairfield Volkswagen. The sales team was very knowledgeable about the car I was interested in. More

A Productive Day at the Showroom Landon Haft was the staff member who helped and assisted my wife and myself. He was excellent. He understood what we wanted and what our budget would Landon Haft was the staff member who helped and assisted my wife and myself. He was excellent. He understood what we wanted and what our budget would allow us to do and he made it happen for us. He provided a very positive experience for us. So much so that my wife feels that he is the very best sales representative that we have met at anytime through all the years we have been leasing, or purchasing, cars. Landon is an employee that Volkswagen should be proud of. He made us feel like truly valued customers. More

VW Fairfield service center...very helpful The service center provides great service and the team is always willing to go the extra mile. I was given a free loaner car which made the trip so m The service center provides great service and the team is always willing to go the extra mile. I was given a free loaner car which made the trip so much easier. More