Fairfield Volkswagen
Fairfield, OH
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Had a knot on front tire. Arrived at VW dealership with a knot on the left front tire due to pot hole. My VW was taken right in and the warrenty tire was replaced very quickly Arrived at VW dealership with a knot on the left front tire due to pot hole. My VW was taken right in and the warrenty tire was replaced very quickly. I decided to replace the other front tire at the same time and this was done. The price charged for the new tire was very fare. Guy, your rep was outstanding. Dan Finfrock More
Getting services done The staff was very friendly and chatty as they walked through the waiting area. Explained everything that needed to be done in a language that was eas The staff was very friendly and chatty as they walked through the waiting area. Explained everything that needed to be done in a language that was easy to understand. More
I was very satisfied with the sales staff Did not expect to get as good a deal As l did and the sales people were very friendly.Service dept. was quite good also. Did not expect to get as good a deal As l did and the sales people were very friendly.Service dept. was quite good also. More
Love my car Max was great! I've been coming here for service for years & they were very helpful in getting me in my upgraded Jetta. Thanks for everything! Max was great! I've been coming here for service for years & they were very helpful in getting me in my upgraded Jetta. Thanks for everything! More
Easy and helpful Guy was a very positive experience. I was quite upset with my car but the easy and helpful support from Guy made it all up! Thanks, Rene Guy was a very positive experience. I was quite upset with my car but the easy and helpful support from Guy made it all up! Thanks, Rene More
Easy To Work With Everytime I have used this dealership's service department for the past two years. I have always had great experiences with them. They are very quick to take I have used this dealership's service department for the past two years. I have always had great experiences with them. They are very quick to take care of any additional concerns that you may have and really make you believe that they care about you and your vehicle. I will be a Fairfield VW customer for life. More
excellent customer service I have always received friendly, fast customer service from this company. I actually arrived early for a scheduled apt and they went ahead and servic I have always received friendly, fast customer service from this company. I actually arrived early for a scheduled apt and they went ahead and serviced my vehicle and had me out the door just moments after my original apt time. Very friendly and speedy service. :) More
Excellent Customer Care My first and only experience in the service department at Fairfield VW, since purchasing my vehicle, was excellent! The repair was completed in a ti My first and only experience in the service department at Fairfield VW, since purchasing my vehicle, was excellent! The repair was completed in a timely manner and the staff was friendly, knowledgeable, thorough, and accommodating. More
Excellent Customer Service I had to take my van in for a "noise". Chad Bernges listened to my husbands and my concerns. We had even mixed up the appointment time and it was no p I had to take my van in for a "noise". Chad Bernges listened to my husbands and my concerns. We had even mixed up the appointment time and it was no problem. Once it was determined my van would have to be left for more than a day, Chad was quick to provide us with a loaner vehicle. Top notch customer service. I would highly recommend Fairfield Volkswagen. More
I have owned over 30 cars. Max Edde has been the finest sales rep I have ever encountered. We now have 2 VWs and are impressed by the fine quality etc. Max Edde has been the finest sales rep I have ever encountered. We now have 2 VWs and are impressed by the fine quality etc. More