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Fairfield Volkswagen
Fairfield, OH
1,146 Reviews
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February 26, 2019
Awesome The staff was very inviting and friendly. Thank you Paul Sainola for the exceptional service. This will be the new place I buy my cars from. The staff was very inviting and friendly. Thank you Paul Sainola for the exceptional service. This will be the new place I buy my cars from. More
by GLENNENUTTJR
Verified CustomerEmployees Worked With
Paul Sainola
February 26, 2019
2008 passat komfort my experience with fairfield vw was amazing, Nick Moore was excellent to deal with and though we werent able to solve my problem(satellite issue) ever my experience with fairfield vw was amazing, Nick Moore was excellent to deal with and though we werent able to solve my problem(satellite issue) everything about the service visit was great and anything that i will not be maintaining myself will be coming to Fairfield in the future More
by SCOTT_3253
Employees Worked With
Nick Moore
February 26, 2019
Good experience Everyone was friendly and helpful to understand what went wrong with my car. Fong came up to help reset a setting on my car even after I left and ret Everyone was friendly and helpful to understand what went wrong with my car. Fong came up to help reset a setting on my car even after I left and returned. Dealerships are always more expensive, but it was necessary to ensure that my convertible was fixed properly. More
by LPAHS
Employees Worked With
Fong Jiang
February 25, 2019
Not their body shop Took my car in for new fenders to be replaced they tried to give me my car back without a bumper they did resolve the issue but it was unneeded stress Took my car in for new fenders to be replaced they tried to give me my car back without a bumper they did resolve the issue but it was unneeded stress cause by their lack of communication amongst departments More
by PHILLIPMCAMPBELL
Employees Worked With
Jim & Brett
February 25, 2019
maintenance comfortable environment and friendly staff, convenient and waiting time is not too long. overall, I enjoy it and hopefully I will be there in the fut comfortable environment and friendly staff, convenient and waiting time is not too long. overall, I enjoy it and hopefully I will be there in the future. More
by NYQ1025
Employees Worked With
Fong Jiang
February 22, 2019
Recall work done well Highly recommend this dealership for service AND sales. Always a welcoming, friendly environment. Stephanie was most helpful, and I even got a car w Highly recommend this dealership for service AND sales. Always a welcoming, friendly environment. Stephanie was most helpful, and I even got a car wash. Highly recommended! Ryan Shoemaker helped me with additional info on parts I might want down the road. 5 star service. More
by MARKSTEPHENKELLEY
Employees Worked With
Ryan Shoemaker
February 21, 2019
“WELL INFORMED,” I felt all service was explained in detail and followed up with paperwork. Service personnel kept me updated during service so I knew prognosis at all I felt all service was explained in detail and followed up with paperwork. Service personnel kept me updated during service so I knew prognosis at all times. More
by JUDYMURRAY10
Employees Worked With
Liz Dietrich
February 21, 2019
Friendly service, great people ! We used the express service and we received great friendly "express" service with out the usual hassle of the common lube centers ... Great job by all We used the express service and we received great friendly "express" service with out the usual hassle of the common lube centers ... Great job by all !! More
by donscustom
Employees Worked With
Stephanie Pippin
February 21, 2019
Fairfield Volkswagen excelled! My car needed work and I was just over my warranty but you all cover 100% of my cost!! Thank you thank you thank you!! Everyone was so nice and went My car needed work and I was just over my warranty but you all cover 100% of my cost!! Thank you thank you thank you!! Everyone was so nice and went that extra mile to help us out!!! More
by peggy_hermes
Employees Worked With
I don’t know their names!! Ahh! But every one was great!
February 20, 2019
Excellent service as always! Although I waited longer than usual this time around (standard 50 000 mile service), it was understandable due to a busy holiday Monday. F as always! Although I waited longer than usual this time around (standard 50 000 mile service), it was understandable due to a busy holiday Monday. Friendly staff, knowledgeable and accommodating. Always a happy customer! More
by Linda P.
Employees Worked With
Chris Roth
