Fairfield VW Ford of Montoursville - Service Center

Very responsive, friendly, and helpful. The staff answered all my questions, My car was washed and clean when I picked it up. The staff answered all my questions, My car was washed and clean when I picked it up. More

Excellent service and friendly staff. Would definitely recommend this location of Fairfield Auto Group to others. Would definitely recommend this location of Fairfield Auto Group to others. More

Best customer service provided in a friendly, caring, and professional manner in that order, by Andy, Jordan, Josh, and lets not forget the people who work on the vehicles-a shout out to them! I know for a f professional manner in that order, by Andy, Jordan, Josh, and lets not forget the people who work on the vehicles-a shout out to them! I know for a fact they go above and beyond! Tanya is my go to gal in sales-she makes you feel so comfortable and really listens to what you need in a vehicle, and if you are like me, with all the new technology, she has the patience to guide you! Great Dealership. More

Great Dealership. They give the best customer service. Always putting the customer first. I would highly recommend. They give the best customer service. Always putting the customer first. I would highly recommend. More

The service manager at this location always goes above and beyond every service to ensure quality care and they are timely, efficient and thorough and beyond every service to ensure quality care and they are timely, efficient and thorough More

Josh is always top notch and cares about the customer. Not sure what else i can add Not sure what else i can add More

Easy to make appointment online. Service was prompt and friendly. Wait time was not longer than it should have been. Service was prompt and friendly. Wait time was not longer than it should have been. More

My service experience is always a good experience the team takes pride in making sure the service is correct. team takes pride in making sure the service is correct. More

They treated me well. The work was done in a timely manner. That’s all I got. The work was done in a timely manner. That’s all I got. More

I’ve had many appointments & each time Andy never seems to know what’s going on. There have been times where services that were requested to be done hadn’t been done along with times where things were done to know what’s going on. There have been times where services that were requested to be done hadn’t been done along with times where things were done that weren’t requested to be done were done & charged. There’s also no communication done with the customer & it seems that the coworkers don’t communicate either so everyone is on a different page & doesn’t know what’s happening. More