Fairfield Ford of Montoursville - Service Center
Montoursville, PA
612 Reviews of Fairfield Ford of Montoursville - Service Center
Four years ago, I had my A/C lines replaced. This year, the lines needed to be replaced again. When the lines were replaced the first time, the technician never put the lines in the brackets. Th This year, the lines needed to be replaced again. When the lines were replaced the first time, the technician never put the lines in the brackets. This caused the lines to rub on the frame causing holes in the lines. After the lines were replaced a couple weeks ago, the lines were inspected by my husband to make sure the lines were installed correctly and not rubbing. Only one line was held on by the bracket. There were lines that were rubbing AGAIN on the frame. After taking the car in AGAIN to have to lines installed correctly, the lines were inspected AGAIN. There is still one line in the bracket and the technician supposedly “added rubber around the lines” that were close to the frame. The technician cut a rubber tube and placed around the lines. Highly disappointed in the service and will not be going back. I have been treated very horribly every time I go to this service department and told that I do not know what I am talking about only to be told that I was correctly. Ridiculous that I had to pay for this service when the job was not even done correctly. More
GREAT JOB of repair of our Chrysler Sebring! THANK YOU for everything! Sincerely, Ron from Montour Baseball Cards THANK YOU for everything! Sincerely, Ron from Montour Baseball Cards More
It was great. My salesman and financial officer were very knowledgeable and professional. They worked to get me the best deal with my trade-in and the purchase o My salesman and financial officer were very knowledgeable and professional. They worked to get me the best deal with my trade-in and the purchase of my new car. More
Insurance card missing after picking vehicle back up. Tech was not very kind to my husband when he called in to question why an emissions was done on my vehicle when it was not inspected. Assuming becaus Tech was not very kind to my husband when he called in to question why an emissions was done on my vehicle when it was not inspected. Assuming because my inspections are free but they want the money for the emissions. More
All personnel was courteous and friendly. The waiting area was very clean and a nice inviting atmosphere. Service was prompt and when done my vehicle was washed before being returned to me.? The waiting area was very clean and a nice inviting atmosphere. Service was prompt and when done my vehicle was washed before being returned to me.? More
It's all about the service and these guys knock it out of the park. Easy to schedule, quick shuttle to and from work for the appointment. Could not be happier! the park. Easy to schedule, quick shuttle to and from work for the appointment. Could not be happier! More
Was in for inspection, oil change and warranty repair on the passenger side door lock. Dropped the vehicle off the night before and was done the next day. Was glad they had the parts in stock. the passenger side door lock. Dropped the vehicle off the night before and was done the next day. Was glad they had the parts in stock. More