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Fairfield Ford of Montoursville - Service Center

Montoursville, PA

4.6
612 Reviews

612 Reviews of Fairfield Ford of Montoursville - Service Center

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August 12, 2025

Four years ago, I had my A/C lines replaced. This year, the lines needed to be replaced again. When the lines were replaced the first time, the technician never put the lines in the brackets. Th More

by kkoehler2827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
August 09, 2025

GREAT JOB of repair of our Chrysler Sebring! THANK YOU for everything! Sincerely, Ron from Montour Baseball Cards More

by montourcardshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(Andy and Jordan and Blake) service and owner Bill Manos
August 07, 2025

It was great. My salesman and financial officer were very knowledgeable and professional. They worked to get me the best deal with my trade-in and the purchase o More

by SGENSIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Venema
August 06, 2025

Insurance card missing after picking vehicle back up. Tech was not very kind to my husband when he called in to question why an emissions was done on my vehicle when it was not inspected. Assuming becaus More

by PETERMAN.EMILEE
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Fairfield Ford of Montoursville responded

Good morning! Just to clarify a few things: the emissions test must be done first in Pennsylvania. So that's why the emissions sticker was replaced first. Secondly, we couldn't replace the inspection sticker due to the illegal windshield tint, which we explained to you. In order to pass inspection, it would need removed or changed to an acceptable legal level. If it had been changed, we could have put the legal Pa inspection sticker on. Even if a tech here had passed it before, as you profusely stated, the tech that got it this time was simply following his interpretation of the law and chose to not pass it due to the tint. I'm terribly sorry your insurance card was not returned properly. I wish we would have known that day, I would have gladly called your agent/company and requested one be faxed to us on your behalf. Please reach out if you have any further questions!

More
July 31, 2025

All personnel was courteous and friendly. The waiting area was very clean and a nice inviting atmosphere. Service was prompt and when done my vehicle was washed before being returned to me.? More

by foresmangreg2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not catch their name, but they were in service department on a Saturday
July 17, 2025

Services has always been prompt, professional, and high quality. I choose them to service and repair all of my vehicle issues More

by JBH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 11, 2025

It's all about the service and these guys knock it out of the park. Easy to schedule, quick shuttle to and from work for the appointment. Could not be happier! More

by JOHNSONSCAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Powell
June 28, 2025

Was in for inspection, oil change and warranty repair on the passenger side door lock. Dropped the vehicle off the night before and was done the next day. Was glad they had the parts in stock. More

by DNBEAGLE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 17, 2025

Prompt and courteous. Bill was exactly what was expected and the appointment was easy to schedule More

by barrygrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service department
June 13, 2025

Staff is friendly and helpful, waiting area is comfortable, service is excellent and done timely. More

by c.todd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
1
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