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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
571 Reviews

571 Reviews of Fairfield VW Ford of Montoursville - Service Center

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March 29, 2019

Service The service was great. The 1 1/2 hour wait for an oil change/tire rotation at 8:00 AM made this an overall fair experience. Time is money and this t More

by Letti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Dreese
March 28, 2019

Always a Pleasure I enjoy taking my wife's BMW in for service. The guys at the store are always smiling and helpful. This is one of those "top-shelf" operations. I high More

by BODIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Buehler, the two guys at the desk of the BMW store
March 27, 2019

Bmw service Always pleased with Fairfield auto group they treat you well do a great job and price is good. I would recommend them to my friends More

by DHECKER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McGowan, Tony Tedesco
March 26, 2019

Service always goes above and beyond The service department always goes above and beyond. My bmw was getting worked on at the Fairfield bmw body shop and wasn’t going to be done before my More

by CCOHICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bond and Erik in service
March 21, 2019

Coolant service Had my Mustang in for anti freeze replacement as vehicle is will be on the road 6 years next month. Work was done in a timely manner and at a very rea More

by ELEWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names I have are Jordan Welshans & Charles Powell
March 18, 2019

Car repair Unfortunately I had to make another trip to the body shop....through no one’s fault but my own. As with my previous experience, I received only the b More

by SASMITHEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of any names
March 18, 2019

Short visit for inspection Quiet and comfortable seating while waiting and TV Fun to look at the new cars Plesant and knowledgeable staff Always go home with a clean car More

by BEEMERBABE60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oops. I can't remember his name at the service desk.But he was hind and helpful
March 18, 2019

Routine maintenance The service counter comes off very arrogant. On more then one occasion I have specifically verified the availability of there largest lift to be able More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan
Mar 28, 2019 -

Fairfield VW Ford of Montoursville responded

We are Sincerely sorry for the way you were treated while you came in for service. We thank you for the input and these issues will be addressed.

March 15, 2019

Yearly inspection Had inspection, passenger air bag recall, lube oil filter, tire rotation and wash done. They were also to change anti freeze as I am going on 6 years. More

by ELEWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea their names, it was the people in service dept
March 14, 2019

Excellent Everyone was very friendly and helpful! I came in for an annual inspection. And ended up leaving with greatfulness, an inspection, and confidence that More

by NEWD721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Kennedy
Mar 18, 2019 -

Fairfield VW Ford of Montoursville responded

Glad you were taken good care of during your recent service visit.

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