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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
571 Reviews

571 Reviews of Fairfield VW Ford of Montoursville - Service Center

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May 21, 2019

Not a happy customer The guy at the counter that waited on me was the most unhappy person! He needs to get a new job! Never isn’t got a thank you or a response from him wh More

by JLW112253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know his name
May 31, 2019 -

Fairfield VW Ford of Montoursville responded

We thank you for your response and bringing this to our attention. We will address this right away and make sure that every customer that walks in and out of our store is greeted and treated with the up most respect every time.

May 15, 2019

Wonderful We have dealing with Fairfield for many years. We have had nothing but positive experiences. Your employees bend over backward to accommodate us. T More

by joanmf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan (service), Nicholas Camburn
May 15, 2019 -

Fairfield VW Ford of Montoursville responded

It is our pleasure to be able to help in any way we can!!

May 13, 2019

Friendly, fast, Great customer service, courteous, friendly, had a vehicle waiting for me while my car was being serviced. Treated me with respect, great waiting room More

by JACKIERZ1769SOUTHARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy and Jordan
May 08, 2019

Excellent, helpfull staff and technicians Was able to schedule two (Fairfield Purchased) vehicles for inspection and free washes-- on the same day! They could scheduled the inspections so I c More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Andy, Donnie
May 08, 2019

Real pros. These fellows are real pros. They arrange appointments AT THE CONVENIENCE OF THE CUSTOMER, describe work to be done in a way that does not insult the More

by FDD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Donny
April 22, 2019

Swap out winter tires and summer tires I only needed my tires changed out. I called early in the week, and had an appointment by Friday. My two children and I waited in the waiting room a More

by KAF5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
April 20, 2019

Good effort Thanks for the extra effort to get my VW Golf Wagen ready for my trip home to Massachusetts. It ran well and I am home in time for my other commitmen More

by marionmack2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, and a nameless gentleman at the desk.
April 16, 2019

Great work I always recieve great service. People are very helpful and friendly. My car is always serviced very well and kept at a fair price. I would recommend More

by Joy wheeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McGowan, Jordan Davy
April 13, 2019

Engine light on The service department was very friendly and took my concern regarding cost repair and contacted me to let me know what it would cost up front and wha More

by djloner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy from the Service Department.
April 11, 2019

Prompt Service Had a vehicle that had been in storage during winter months. Needed inspection right away and service department got me on the road again despite sho More

by RADMAN429
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Powell
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