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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
571 Reviews

571 Reviews of Fairfield VW Ford of Montoursville - Service Center

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July 08, 2019

Minor body repairs after 110,000 miles I was leaving on the usual summer vacation and dropped off my X5 for some touch up body repairs, e.g. door dings, etc., and a thorough detailing and t More

by GDubya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim - Autobody Shop
July 06, 2019

Oil change, tire rotation, brakes I appreciated the phone call informing me of the need for new brakes and the estimated cost. Also the call telling me that the vehicle was ready for p More

by RICKTWALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
June 26, 2019

front brakes and insp Took way to long was there for over 3 hours was not updated about why there was a delay had to go and find out myself More

by ALANTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jordan
Jul 01, 2019 -

Fairfield VW Ford of Montoursville responded

We do apologize for the wait time that this took to get your car done and out of service. This is issue was addressed and will not happen again we are truly sorry.

June 14, 2019

Quick fix They helped us out immensely with an emergency fix and even washed the truck. Great friendly service and recommend this dealership to anyone else for More

by kemm6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 12, 2019

great service, friendly staff No hassle service and friendly staff. No pressure for unwanted service or gimmicks. Always quick to get your service scheduled and service writers are More

by CHETTYBONZ1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Dreese
June 07, 2019

THANK YOU for ALWAYS HELPING US For over 20 years we have been buying our cars and getting repairs at Fairfield Ford in Montoursville, PA. They have always treated us GREAT! Thank yo More

by montourcardshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny, Jordan and Andy all in service!, Dan McGowan
June 06, 2019

Service Donnie was fantastic. Squeezed the truck in for an inspection at the last minute. They found a wheel bearing issue, got the part and returned the truc More

by KKBONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Dreese
May 31, 2019

Inspection, oil change and tire rotation. The work was done quickly. I just bought my vehicle in February so this was my first experience with having my vehicle serviced. It was an easy proces More

by snyderd1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 30, 2019

Seat cleaning and inspection Andy specifically was awesome- will deal with him anytime. Was very accommodating and got me right in on such short notice. Had my car done so I could More

by EBARTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
May 29, 2019

Way overpriced. Although my inspection was free, the charge for changing the oil and rotating tires was exorbitant. It was not worth driving an hour and a half, and More

by nicole.pritchard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I'm not sure.
May 31, 2019 -

Fairfield VW Ford of Montoursville responded

We are sorry for the inconvenience that this has caused you, from the notes that we have here the prices were stated over the phone prior to your visit with us. Again we do sincerely apologize for any stress this has caused you.

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