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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
571 Reviews

571 Reviews of Fairfield VW Ford of Montoursville - Service Center

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October 02, 2019

The Best Sorry I didn't get the gentleman name who was absolutely amazing, Im thinking was the manager in the service department. He was very kind, knowledgeab More

by kelly.fisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kurzejewski
September 18, 2019

Courteous, kind and concerned staff. I had some very minor damage to the driver's side car door. No paint damage, just two indentations. I knew that the service center in Montoursville di More

by LINDALY52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember any names.
September 17, 2019

No organization I have a 1 year old son who is not very patient. I told customer service I didn't want to stay very long and would like a rental car for the day. They More

by kaylagmallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tanya Kennedy
Sep 18, 2019 -

Fairfield VW Ford of Montoursville responded

We are so sorry and do apologize for any inconvenience this may have caused you during your recent service visit. You do get a free service loaner/rental when you purchase a vehicle from us. We strive to make sure that our service customers get the best treatment possible and just ask that all customers just give us advance notice when scheduling an appointment. Please allow us to make your next visit a more positive outcome.

September 17, 2019

Easy in and out I had a 1:30 appt for a lube and oil change. They did that and their 21 point check and I was out be 2:10. Where I dealt before the same thing would t More

by ELEWOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember the names
September 17, 2019

GREAT SERVICE ALWAYS! For over 25 years now we have used Fairfield Ford has treated us like family! Always great service at affordable prices! Thank you, Ronald Aderhold More

by montourcardshop
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie, Jordan and Andy
September 13, 2019

VW inspection & recalibrate windshield camerz The service staff is very helpful & cordial. They make you feel that your problem is the most important concern to them. They scheduled my service w More

by RMSPAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy in service; Don Dreese in service., Tanya Kennedy
Sep 13, 2019 -

Fairfield VW Ford of Montoursville responded

I am so glad that our staff was able to take great care of you like usual. Thank you again for your continued business here at Fairfield.

September 10, 2019

Service Had my tire looked at because it was leaking air. They found out there was a nail in my tire. They didn’t charge me and fixed my tire! Also, it was ve More

by mtunaitis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Camburn
Sep 21, 2019 -

Fairfield VW Ford of Montoursville responded

We are happy we were able to fix the problem quickly for you and get you back on the road!

September 07, 2019

Very well satisfied with the service! Everyone was friendly in service dept. and parts department. They all explained what was being done on my truck and by whom the work was done by and t More

by TSRICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Mike Rice in Parts Department.Jordan in service and Mickey the mechanic that worked on my truck!
September 02, 2019

Always great customer service! I can always count on getting great customer service. I know and trust that the service received will be completed as promised. I have confidence in t More

by ajk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy and Jordan
August 30, 2019

Oil change /service. Just a basic oil change and service but everything went good and smooth. It also went in a timely manner. Looking forward to future visits. More

by leland_bogert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Camburn
Aug 30, 2019 -

Fairfield VW Ford of Montoursville responded

Thank you for the business, hope to see you on the next service appointment.

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