Fairfield VW Ford of Montoursville - Service Center
Montoursville, PA
571 Reviews of Fairfield VW Ford of Montoursville - Service Center
The Best Sorry I didn't get the gentleman name who was absolutely amazing, Im thinking was the manager in the service department. He was very kind, knowledgeab Sorry I didn't get the gentleman name who was absolutely amazing, Im thinking was the manager in the service department. He was very kind, knowledgeable, listened along with showing me that he took pride in what he does. I had to bring in my RR for a new seal in my windshield I ask that they cover my seats due to the white interior and they did just that. I will defiantly return. Not to mention everything was fixed 100% The girl in the office was also helpful had my rental car ready and also very kind. Thank you all so much. More
Courteous, kind and concerned staff. I had some very minor damage to the driver's side car door. No paint damage, just two indentations. I knew that the service center in Montoursville di I had some very minor damage to the driver's side car door. No paint damage, just two indentations. I knew that the service center in Montoursville didn't actually do body work, but I wasn't sure where else to go. The body shop my family had historically used was closed. Since I bought my car at Fairfield Ford in Montoursville, I thought they could provide some guidance. The service representation listened to me and came out to look at my car. He then referred me to the Fairfield Body Shop on West 3rd Street. I went there right away and got what I would consider EXCEPTIONAL service. The woman behind the desk and the technician were amazing. I was able to bring my car in the next morning for a quick repair. It took the technician only an hour and a half. The car looks terrific and the cost was extremely reasonable. I highly recommend them. More
No organization I have a 1 year old son who is not very patient. I told customer service I didn't want to stay very long and would like a rental car for the day. They I have a 1 year old son who is not very patient. I told customer service I didn't want to stay very long and would like a rental car for the day. They told me they couldn't do that for me and I ended up being there until 7:30. My appointment was at 5.. other than that it was good More
Easy in and out I had a 1:30 appt for a lube and oil change. They did that and their 21 point check and I was out be 2:10. Where I dealt before the same thing would t I had a 1:30 appt for a lube and oil change. They did that and their 21 point check and I was out be 2:10. Where I dealt before the same thing would take an hour or longer. Another reason I started dealing here a year or so ago. More
GREAT SERVICE ALWAYS! For over 25 years now we have used Fairfield Ford has treated us like family! Always great service at affordable prices! Thank you, Ronald Aderhold For over 25 years now we have used Fairfield Ford has treated us like family! Always great service at affordable prices! Thank you, Ronald Aderhold More
VW inspection & recalibrate windshield camerz The service staff is very helpful & cordial. They make you feel that your problem is the most important concern to them. They scheduled my service w The service staff is very helpful & cordial. They make you feel that your problem is the most important concern to them. They scheduled my service when they had a tech available that was trained to resolve the windshield recalibration. He explained that it might take considerable time if he had to use special equipment. Since the 2017 VW Golf was purchased there I received a free inspection. Every thing was completed in 2 hours. More
Service Had my tire looked at because it was leaking air. They found out there was a nail in my tire. They didn’t charge me and fixed my tire! Also, it was ve Had my tire looked at because it was leaking air. They found out there was a nail in my tire. They didn’t charge me and fixed my tire! Also, it was very quick and they were all very nice and friendly More
Very well satisfied with the service! Everyone was friendly in service dept. and parts department. They all explained what was being done on my truck and by whom the work was done by and t Everyone was friendly in service dept. and parts department. They all explained what was being done on my truck and by whom the work was done by and time left before completed! More
Always great customer service! I can always count on getting great customer service. I know and trust that the service received will be completed as promised. I have confidence in t I can always count on getting great customer service. I know and trust that the service received will be completed as promised. I have confidence in that what the service advisor recommends for my car. More
Oil change /service. Just a basic oil change and service but everything went good and smooth. It also went in a timely manner. Looking forward to future visits. Just a basic oil change and service but everything went good and smooth. It also went in a timely manner. Looking forward to future visits. More