Fairfield VW Ford of Montoursville - Service Center

First service visit for my Tiguan Had my vehicle in for its first regular service - great team to work with. Got my car in and done when they said they would.:) Had my vehicle in for its first regular service - great team to work with. Got my car in and done when they said they would.:) More

Ink Pen with plastic spoon attached. Very disappointed that you have to use an ink pen that has old tape and a plastic spoon attached to it to sign papers. Spoke with three different em Very disappointed that you have to use an ink pen that has old tape and a plastic spoon attached to it to sign papers. Spoke with three different employees and what a poor reason Not a good impression when you go into the service department and they hand you that ink pen spoon attached. It sure leave a poor taste and this may be a small thing but important to me that you cannot have a good ink pen at the service desk. I was in business 47 years and was happy when someone took a pen from the counter as that was good advertisement for my business. Pens are not expensive. More

I was not to pleased with last visit, asked for oil change and tire rotation they said they could not do the tire rotation because they did not have a socket big enough to fit my lug nuts that has swol change and tire rotation they said they could not do the tire rotation because they did not have a socket big enough to fit my lug nuts that has swollen a bit but as soon as I got home I found out that a 22mm socket fit them just fine. And to top it off I was given an estimate for 125.00 for new lug nuts when I could have bought them myself for around 40 bucks. Like I said I was not thrilled with the service this visit and could be my last. More

Great service for our VW We had our 2017 Jetta in for the 40,000 mile service. Mike Litchard has been servicing our VW'S for over 20 years, and as always, did a great job. We We had our 2017 Jetta in for the 40,000 mile service. Mike Litchard has been servicing our VW'S for over 20 years, and as always, did a great job. We are very satisfied with the service Mike provides us at Fairfield VW. More

service on our truck. Jordan in service is a awesome employee. With the new drive-in doors, they are great. Our vehicles always come back clean. Service always work with Jordan in service is a awesome employee. With the new drive-in doors, they are great. Our vehicles always come back clean. Service always work with us for our appointments. Most times they have nice loaner waiting for us. More

good service , done fast Did a good job and the service was done fast. Worked with Andy and others. Will be bring other car in for service soon. Thanks Did a good job and the service was done fast. Worked with Andy and others. Will be bring other car in for service soon. Thanks More

Thank you for your quick, accurate service. I hit a deer and the body shop did an incredible job repairing my car and the service department realigned my front sensor. You have great customer service and the body shop did an incredible job repairing my car and the service department realigned my front sensor. You have great customer service More

Service Have no complaints with the service friendly and the shuttle is great they even ask if you want your car washed and if you have a issue they fix it be Have no complaints with the service friendly and the shuttle is great they even ask if you want your car washed and if you have a issue they fix it before you leave. More

Pleasant experience The inspection was as expected, quick and complete. The process was without any difficulties. Highly recommend their service department, friendly an The inspection was as expected, quick and complete. The process was without any difficulties. Highly recommend their service department, friendly and on time as scheduled. More

Great service facility I'm never disappointed with these folks! The service techs are extremely thorough and get my vehicle completed quickly. I would not hesitate to recomm I'm never disappointed with these folks! The service techs are extremely thorough and get my vehicle completed quickly. I would not hesitate to recommend Fairfield to anyone looking for a quality dealership, More