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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
571 Reviews

571 Reviews of Fairfield VW Ford of Montoursville - Service Center

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July 15, 2020

Great Service I brought my previously owned Jetta into Fairfield for its 40k-mile service during the COVID-19 crisis. I was happy to see that the dealership and ser More

by BHauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

Always willing to get an appointment set up in a timely manner. Never had any problems with waiting too long, if so they always come to explain what they are doing. More

by SENSIBLEFRIEND
Recommend Dealer
Yes
Employees Worked With
Andy, service dept
July 07, 2020

Jordan got me right in to fix my flat tire which was an urgent issue for me. The repair didn't take long and they even washed my car. More

by B SCOTT
Recommend Dealer
Yes
Employees Worked With
Jordan W.
July 06, 2020

They got me in in a timely manner and did the inspection and emissions in a timely manner also. Chad was very informative and helpful! More

by mandymatt2
Recommend Dealer
Yes
Employees Worked With
Chad Simpson
July 01, 2020

For my convenience I dropped off my car 2 days before it’s scheduled appointment and I was surprised to get a call back he next day that it was done. Now that’s service! More

by kendurrw
Recommend Dealer
Yes
Employees Worked With
Service dept
June 30, 2020

Excellent customer accommodation as well as service. I am very impressed with your quality service department. That includes the Service Manager, Donnie, as well as all the guys at the service desk. I p More

by rogerprowant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie and Jordan in the service department
June 28, 2020

Always Exceptional Service! I only purchase my cars from Fairfield and I only use their service for my cars. Their service department is always professional. Scheduling is eas More

by ECHO2158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Dreese
June 27, 2020

Always courteous,honest and reasonably priced.The new Always courteous,honest and reasonably priced. The new dealership in town service center tried to overcharge me on two separate cars I own. Will cont More

by SROCK27
Recommend Dealer
Yes
Employees Worked With
Rick Quigley
June 27, 2020

Courteous and Knowledgeable Service. I should have came to the Fairfield Ford/VW service center of Montoursville right from the beginning.This service center is by far the most knowledgea More

by russ.pam.mcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, Tanya Kennedy, Tabitha Koch
June 26, 2020

I had a pleasant experience with my service at the vw dealership. From start ( phone call) to the finish. The service department was very cooperative and very pleased with the service and quality if work More

by BLAIDACKER
Recommend Dealer
Yes
Employees Worked With
chris ?
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