Fairfield VW Ford of Montoursville - Service Center

In and out in minimal time. Facility was clean and I had no issues with social distancing. Service employees were very friendly and helpful upon my arrival. no issues with social distancing. Service employees were very friendly and helpful upon my arrival. More

Could have been a little faster for what I had done. But great service was good people are very friendly. Still didn't get one of my questions answered yet. great service was good people are very friendly. Still didn't get one of my questions answered yet. More

Hi it took way too long too get routine service Rotation and oil change, it would help if were advised length of time it would take, thank you and oil change, it would help if were advised length of time it would take, thank you More

I just moved to the area and needed to get a service call fixed on my VW. I called the dealership and scheduled an appointment; however, when I arrived, they said they did not have me scheduled. I assume the fixed on my VW. I called the dealership and scheduled an appointment; however, when I arrived, they said they did not have me scheduled. I assume the guy I spoke with just failed to pen me in when he hung up the phone. Fortunately, a serviceman was at the counter and said he was free to do the work then. Work was completed in a timely manner and I felt accommodated even with the hiccup in the scheduling. More

My VW Atlas was scheduled for a warranty repair. I was greeted, by name, upon entering, offered a complimentary car wash and waited less than an hour for my service to be completed. No-nonsense and hassle greeted, by name, upon entering, offered a complimentary car wash and waited less than an hour for my service to be completed. No-nonsense and hassle free - perfect! More

I had to get a second key reprogrammed and although I didn't purchace the car from Fairfield I appreciate that they provided this service. I will certainly use them for my repairs. didn't purchace the car from Fairfield I appreciate that they provided this service. I will certainly use them for my repairs. More

Also a pleasure dealing with the staff at Fairfield. Fast, efficient, and pleasant. Never have to worry if the job was job right. Will continue to service my Hyundai at Fairfield! Fast, efficient, and pleasant. Never have to worry if the job was job right. Will continue to service my Hyundai at Fairfield! More

When I brought my Explorer in for the annual inspection, I had a question about my seatbelt. The young man at the front service desk (Jordan) went out of his way to help me. I had a question about my seatbelt. The young man at the front service desk (Jordan) went out of his way to help me. More

I called twice to schedule an oil change. Two days apart. Both times nobody answered and it went to an answering machine. No one ever called back. I went in person. They fit me in right away and d apart. Both times nobody answered and it went to an answering machine. No one ever called back. I went in person. They fit me in right away and did the work. Thank you. More

I was satisfied with the service provided. I was extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stai extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stains on the side table in the customer waiting area, that lead me to a conclusion of no disinfection between customers. Businesses have the responsibility to protect the public during a pandemic. You should be grateful to be open for business and follow CDC guidelines. By allowing employees to disregard guidelines, you invite customers to do Dane. I choose to wear a mask, but allowing some to forgo a mask, you put me at risk, very disappointed. More